Mortgage Complaints in Tennessee
Tennessee consumers have filed 6,426 complaints about mortgage with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 6,426 mortgage complaints from Tennessee.
- Bank of America, National Association has the most complaints (625).
- Most common issue: Trouble during payment process.
6,426 Total mortgage complaints
30 Companies involved
16 Distinct issues
Top Companies for Mortgage in Tennessee
| Company | Complaints | % of Total |
|---|---|---|
| Bank of America, National Association | 625 | 9.7% |
| Wells Fargo & Company | 568 | 8.8% |
| Ocwen Financial Corporation | 438 | 6.8% |
| JPMorgan Chase & Co. | 281 | 4.4% |
| Nationstar Mortgage LLC | 238 | 3.7% |
| Shellpoint Partners, LLC | 235 | 3.7% |
| Select Portfolio Servicing, Inc. | 220 | 3.4% |
| U.S. Bancorp | 196 | 3.1% |
| Ditech Financial LLC | 186 | 2.9% |
| Mr. Cooper Group Inc. | 180 | 2.8% |
| Freedom Mortgage Company | 156 | 2.4% |
| Regions Financial Corporation | 132 | 2.1% |
| Carrington Mortgage Services, LLC | 129 | 2.0% |
| Citibank, N.A. | 119 | 1.9% |
| Rocket Mortgage, LLC | 111 | 1.7% |
| SunTrust Banks, Inc. | 110 | 1.7% |
| Specialized Loan Servicing Holdings LLC | 109 | 1.7% |
| Pennymac Loan Services, LLC. | 104 | 1.6% |
| LoanCare, LLC | 93 | 1.4% |
| HSBC North America Holdings Inc. | 65 | 1.0% |
Common Issues
How Companies Respond
Breakdown of how companies respond to mortgage complaints from Tennessee.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 5,663 | 88.1% |
| Closed with non-monetary relief | 313 | 4.9% |
| Closed with monetary relief | 180 | 2.8% |
| Closed without relief | 127 | 2% |
| Closed | 78 | 1.2% |
| In progress | 25 | 0.4% |
| Closed with relief | 20 | 0.3% |
| Untimely response | 20 | 0.3% |
Frequently Asked Questions
-
How many Mortgage complaints have been filed in Tennessee?
6,426 complaints about mortgage have been filed from Tennessee.
-
Which company gets the most mortgage complaints in Tennessee?
Bank of America, National Association leads with 625 mortgage complaints in Tennessee.
-
What is the most common issue with mortgage in Tennessee?
The most frequently reported issue is Trouble during payment process with 1,596 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.