Student loan Complaints in Texas
Texas consumers have filed 8,522 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 8,522 student loan complaints from Texas.
- Navient Solutions, LLC. has the most complaints (2,146).
- Most common issue: Dealing with your lender or servicer.
8,522 Total student loan complaints
30 Companies involved
16 Distinct issues
Top Companies for Student loan in Texas
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 2,146 | 25.2% |
| Mohela | 1,358 | 15.9% |
| Nelnet, Inc. | 1,294 | 15.2% |
| Aes/pheaa | 823 | 9.7% |
| Maximus Federal Services, Inc. | 551 | 6.5% |
| EdFinancial Services | 442 | 5.2% |
| Slm Corporation | 213 | 2.5% |
| Servicer under contract with Federal Student Aid | 164 | 1.9% |
| Wells Fargo & Company | 131 | 1.5% |
| Transworld Systems Inc. | 97 | 1.1% |
| ACS Education Services | 79 | 0.9% |
| Great Lakes | 76 | 0.9% |
| Texas Higher Education Coordinating Board | 62 | 0.7% |
| Texas Guaranteed | 59 | 0.7% |
| Discover Bank | 52 | 0.6% |
| JPMorgan Chase & Co. | 51 | 0.6% |
| Climb Credit Inc. | 49 | 0.6% |
| Express Aviation | 48 | 0.6% |
| Heartland Payment Systems Inc. | 39 | 0.5% |
| Citibank, N.A. | 35 | 0.4% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Texas.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 7,362 | 86.4% |
| Untimely response | 440 | 5.2% |
| Closed with non-monetary relief | 411 | 4.8% |
| Closed with monetary relief | 182 | 2.1% |
| In progress | 83 | 1% |
| Closed without relief | 23 | 0.3% |
| Closed | 15 | 0.2% |
| Closed with relief | 6 | 0.1% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Texas?
8,522 complaints about student loan have been filed from Texas.
-
Which company gets the most student loan complaints in Texas?
Navient Solutions, LLC. leads with 2,146 student loan complaints in Texas.
-
What is the most common issue with student loan in Texas?
The most frequently reported issue is Dealing with your lender or servicer with 4,129 complaints.
Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice.
The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
consult a qualified attorney for advice about your specific situation.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.