Key Takeaways

  • 397 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (313).
  • Timely response rate: 99.0%.
  • Consumer disputed rate: 12.5% of resolved complaints.
397 Total complaints
99.0% Timely response rate
12.5% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Transfinancial Companies, Inc break down by financial product category.

Product Complaints % of Total
Debt collection 313 78.8%
Credit reporting, credit repair services, or other personal consumer reports 60 15.1%
Credit reporting or other personal consumer reports 23 5.8%
Credit reporting 1 0.3%

Most Common Issues

These are the specific issues consumers most frequently report about Transfinancial Companies, Inc.

Attempts to collect debt not owed 125
Written notification about debt 91
Incorrect information on your report 42
Problem with a credit reporting company's investigation into an existing problem 26
False statements or representation 25
Took or threatened to take negative or legal action 20
Cont'd attempts collect debt not owed 19
Communication tactics 15
Improper use of your report 12
Disclosure verification of debt 11

Company Response Breakdown

When consumers file complaints, Transfinancial Companies, Inc responds in one of several ways. The breakdown below shows how Transfinancial Companies, Inc has resolved complaints.

Response Count Percentage
Closed with explanation 382 96.2%
Closed 14 3.5%
Closed with non-monetary relief 1 0.3%

Complaints by State

Top states where consumers have filed complaints against Transfinancial Companies, Inc.

Your Rights

What to do if you have a complaint against Transfinancial Companies, Inc

  1. Contact Transfinancial Companies, Inc directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Transfinancial Companies, Inc have?

    Transfinancial Companies, Inc has 397 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Transfinancial Companies, Inc?

    The most common issue reported is Attempts to collect debt not owed with 125 complaints.

  • How do I file a complaint against Transfinancial Companies, Inc?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Transfinancial Companies, Inc respond to complaints on time?

    Transfinancial Companies, Inc has a 99.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.