Key Takeaways

  • 146 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (127).
  • Timely response rate: 63.0%.
  • Consumer disputed rate: 42.9% of resolved complaints.
146 Total complaints
63.0% Timely response rate
42.9% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against United Accounts, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 127 87.0%
Credit reporting, credit repair services, or other personal consumer reports 11 7.5%
Credit reporting or other personal consumer reports 6 4.1%
Checking or savings account 1 0.7%
Credit reporting 1 0.7%

Most Common Issues

These are the specific issues consumers most frequently report about United Accounts, Inc..

Took or threatened to take negative or legal action 45
Written notification about debt 29
Attempts to collect debt not owed 22
False statements or representation 11
Incorrect information on your report 10
Cont'd attempts collect debt not owed 9
Communication tactics 6
Improper use of your report 6
Electronic communications 3
Disclosure verification of debt 2

Company Response Breakdown

When consumers file complaints, United Accounts, Inc. responds in one of several ways. The breakdown below shows how United Accounts, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 70 47.9%
Untimely response 48 32.9%
Closed with non-monetary relief 16 11%
Closed 10 6.8%
Closed with monetary relief 2 1.4%

Complaints by State

Top states where consumers have filed complaints against United Accounts, Inc..

Your Rights

What to do if you have a complaint against United Accounts, Inc.

  1. Contact United Accounts, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does United Accounts, Inc. have?

    United Accounts, Inc. has 146 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about United Accounts, Inc.?

    The most common issue reported is Took or threatened to take negative or legal action with 45 complaints.

  • How do I file a complaint against United Accounts, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does United Accounts, Inc. respond to complaints on time?

    United Accounts, Inc. has a 63.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.