Universal Acceptance Corporation (ne) Consumer Complaints
Universal Acceptance Corporation (ne) has received 340 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 340 total complaints on file with the CFPB.
- Most complaints are about Vehicle loan or lease (119).
- Timely response rate: 100.0%.
- Consumer disputed rate: 10.8% of resolved complaints.
Complaints by Product
The following table shows how complaints against Universal Acceptance Corporation (ne) break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Vehicle loan or lease | 119 | 35.0% |
| Debt collection | 62 | 18.2% |
| Consumer Loan | 55 | 16.2% |
| Credit reporting, credit repair services, or other personal consumer reports | 53 | 15.6% |
| Credit reporting or other personal consumer reports | 50 | 14.7% |
| Payday loan, title loan, or personal loan | 1 | 0.3% |
Most Common Issues
These are the specific issues consumers most frequently report about Universal Acceptance Corporation (ne).
Company Response Breakdown
When consumers file complaints, Universal Acceptance Corporation (ne) responds in one of several ways. The breakdown below shows how Universal Acceptance Corporation (ne) has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 248 | 72.9% |
| Closed with non-monetary relief | 88 | 25.9% |
| Closed with monetary relief | 3 | 0.9% |
| Closed | 1 | 0.3% |
Complaints by State
Top states where consumers have filed complaints against Universal Acceptance Corporation (ne).
| State | Complaints |
|---|---|
| California | 74 |
| Minnesota | 59 |
| Washington | 47 |
| Colorado | 43 |
| Texas | 12 |
| Missouri | 10 |
| Iowa | 9 |
| Illinois | 9 |
| Kansas | 9 |
| Nebraska | 9 |
| Pennsylvania | 7 |
| Oklahoma | 6 |
| Wisconsin | 6 |
| Arkansas | 5 |
| Arizona | 5 |
| Florida | 5 |
| Utah | 5 |
| Georgia | 4 |
| Rhode Island | 3 |
| Idaho | 2 |
Your Rights
What to do if you have a complaint against Universal Acceptance Corporation (ne)
- Contact Universal Acceptance Corporation (ne) directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Universal Acceptance Corporation (ne) have?
Universal Acceptance Corporation (ne) has 340 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Universal Acceptance Corporation (ne)?
The most common issue reported is Incorrect information on your report with 90 complaints.
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How do I file a complaint against Universal Acceptance Corporation (ne)?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Universal Acceptance Corporation (ne) respond to complaints on time?
Universal Acceptance Corporation (ne) has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.