Mortgage Complaints in Vermont
Vermont consumers have filed 720 complaints about mortgage with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 720 mortgage complaints from Vermont.
- Bank of America, National Association has the most complaints (78).
- Most common issue: Trouble during payment process.
720 Total mortgage complaints
30 Companies involved
13 Distinct issues
Top Companies for Mortgage in Vermont
| Company | Complaints | % of Total |
|---|---|---|
| Bank of America, National Association | 78 | 10.8% |
| Ocwen Financial Corporation | 54 | 7.5% |
| Wells Fargo & Company | 43 | 6.0% |
| Citizens Financial Group, Inc. | 38 | 5.3% |
| U.S. Bancorp | 35 | 4.9% |
| TD Bank US Holding Company | 30 | 4.2% |
| JPMorgan Chase & Co. | 29 | 4.0% |
| Mr. Cooper Group Inc. | 25 | 3.5% |
| Specialized Loan Servicing Holdings LLC | 25 | 3.5% |
| Nationstar Mortgage LLC | 21 | 2.9% |
| People's United Bank, National Association | 21 | 2.9% |
| Ditech Financial LLC | 19 | 2.6% |
| Shellpoint Partners, LLC | 16 | 2.2% |
| Citibank, N.A. | 14 | 1.9% |
| HSBC North America Holdings Inc. | 14 | 1.9% |
| Everbank, National Association | 12 | 1.7% |
| Freedom Mortgage Company | 12 | 1.7% |
| Rocket Mortgage, LLC | 11 | 1.5% |
| Keycorp | 10 | 1.4% |
| M&t Bank Corporation | 10 | 1.4% |
Common Issues
How Companies Respond
Breakdown of how companies respond to mortgage complaints from Vermont.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 591 | 82.1% |
| Closed with non-monetary relief | 40 | 5.6% |
| Closed with monetary relief | 36 | 5% |
| Closed without relief | 27 | 3.8% |
| Closed | 15 | 2.1% |
| In progress | 6 | 0.8% |
| Closed with relief | 3 | 0.4% |
| Untimely response | 2 | 0.3% |
Frequently Asked Questions
-
How many Mortgage complaints have been filed in Vermont?
720 complaints about mortgage have been filed from Vermont.
-
Which company gets the most mortgage complaints in Vermont?
Bank of America, National Association leads with 78 mortgage complaints in Vermont.
-
What is the most common issue with mortgage in Vermont?
The most frequently reported issue is Trouble during payment process with 209 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.