Key Takeaways

  • 93 total complaints on file with the CFPB.
  • Most complaints are about Credit reporting or other personal consumer reports (30).
  • Timely response rate: 93.5%.
  • Consumer disputed rate: 0.0% of resolved complaints.
93 Total complaints
93.5% Timely response rate
0.0% Consumer disputed rate
Credit reporting or other personal consumer reports Most common product

Complaints by Product

The following table shows how complaints against Wallace Management Company, LLC break down by financial product category.

Product Complaints % of Total
Credit reporting or other personal consumer reports 30 32.3%
Debt collection 25 26.9%
Payday loan, title loan, or personal loan 19 20.4%
Credit reporting, credit repair services, or other personal consumer reports 8 8.6%
Payday loan, title loan, personal loan, or advance loan 7 7.5%
Consumer Loan 2 2.2%
Money transfer, virtual currency, or money service 1 1.1%
Student loan 1 1.1%

Most Common Issues

These are the specific issues consumers most frequently report about Wallace Management Company, LLC.

Improper use of your report 25
Incorrect information on your report 10
Struggling to pay your loan 10
Attempts to collect debt not owed 9
False statements or representation 5
Problem when making payments 5
Problem with a company's investigation into an existing problem 5
Took or threatened to take negative or legal action 4
Charged fees or interest you didn't expect 3
Communication tactics 3

Company Response Breakdown

When consumers file complaints, Wallace Management Company, LLC responds in one of several ways. The breakdown below shows how Wallace Management Company, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 90 96.8%
Closed with non-monetary relief 2 2.2%
In progress 1 1.1%

Complaints by State

Top states where consumers have filed complaints against Wallace Management Company, LLC.

Your Rights

What to do if you have a complaint against Wallace Management Company, LLC

  1. Contact Wallace Management Company, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Wallace Management Company, LLC have?

    Wallace Management Company, LLC has 93 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Wallace Management Company, LLC?

    The most common issue reported is Improper use of your report with 25 complaints.

  • How do I file a complaint against Wallace Management Company, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Wallace Management Company, LLC respond to complaints on time?

    Wallace Management Company, LLC has a 93.5% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.