Payday loan, title loan, or personal loan Complaints in West Virginia
West Virginia consumers have filed 51 complaints about payday loan, title loan, or personal loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 51 payday loan, title loan, or personal loan complaints from West Virginia.
- Select Management Resources, LLC has the most complaints (4).
- Most common issue: Problem with the payoff process at the end of the loan.
51 Total payday loan, title loan, or personal loan complaints
30 Companies involved
16 Distinct issues
Top Companies for Payday loan, title loan, or personal loan in West Virginia
| Company | Complaints | % of Total |
|---|---|---|
| Select Management Resources, LLC | 4 | 7.8% |
| Bb&t Corporation | 3 | 5.9% |
| Huntington National Bank, the | 3 | 5.9% |
| Lendmark Financial Services | 3 | 5.9% |
| PNC Bank N.A. | 3 | 5.9% |
| Truist Financial Corporation | 3 | 5.9% |
| Alorica Inc. | 2 | 3.9% |
| Discover Bank | 2 | 3.9% |
| Goldman Sachs Bank USA | 2 | 3.9% |
| Self Lender Inc | 2 | 3.9% |
| Ally Financial Inc. | 1 | 2.0% |
| American Express Company | 1 | 2.0% |
| Affirm Holdings, Inc | 1 | 2.0% |
| Bread Financial Holdings, Inc. | 1 | 2.0% |
| Capital One Financial Corporation | 1 | 2.0% |
| Cng Holdings Inc. | 1 | 2.0% |
| Credit Acceptance Corporation | 1 | 2.0% |
| Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) | 1 | 2.0% |
| Concord Servicing Corporation | 1 | 2.0% |
| Ditech Financial LLC | 1 | 2.0% |
Common Issues
How Companies Respond
Breakdown of how companies respond to payday loan, title loan, or personal loan complaints from West Virginia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 42 | 82.4% |
| Closed with non-monetary relief | 5 | 9.8% |
| Closed with monetary relief | 4 | 7.8% |
Frequently Asked Questions
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How many Payday loan, title loan, or personal loan complaints have been filed in West Virginia?
51 complaints about payday loan, title loan, or personal loan have been filed from West Virginia.
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Which company gets the most payday loan, title loan, or personal loan complaints in West Virginia?
Select Management Resources, LLC leads with 4 payday loan, title loan, or personal loan complaints in West Virginia.
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What is the most common issue with payday loan, title loan, or personal loan in West Virginia?
The most frequently reported issue is Problem with the payoff process at the end of the loan with 8 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.