Key Takeaways

  • 73 total complaints on file with the CFPB.
  • Most complaints are about Credit reporting, credit repair services, or other personal consumer reports (39).
  • Timely response rate: 64.4%.
  • Consumer disputed rate: 0.0% of resolved complaints.
73 Total complaints
64.4% Timely response rate
0.0% Consumer disputed rate
Credit reporting, credit repair services, or other personal consumer reports Most common product

Complaints by Product

The following table shows how complaints against Self Lender Inc break down by financial product category.

Product Complaints % of Total
Credit reporting, credit repair services, or other personal consumer reports 39 53.4%
Payday loan, title loan, or personal loan 22 30.1%
Credit card or prepaid card 7 9.6%
Bank account or service 1 1.4%
Checking or savings account 1 1.4%
Consumer Loan 1 1.4%
Debt collection 1 1.4%
Money transfer, virtual currency, or money service 1 1.4%

Most Common Issues

These are the specific issues consumers most frequently report about Self Lender Inc.

Incorrect information on your report 33
Problem when making payments 8
Problem with a credit reporting company's investigation into an existing problem 7
Confusing or misleading advertising or marketing 3
Charged fees or interest you didn't expect 2
Getting the loan 2
Problem with the payoff process at the end of the loan 2
Struggling to pay your loan 2
Unexpected or other fees 2
Account opening, closing, or management 1

Company Response Breakdown

When consumers file complaints, Self Lender Inc responds in one of several ways. The breakdown below shows how Self Lender Inc has resolved complaints.

Response Count Percentage
Closed with explanation 73 100%

Complaints by State

Top states where consumers have filed complaints against Self Lender Inc.

Your Rights

What to do if you have a complaint against Self Lender Inc

  1. Contact Self Lender Inc directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Self Lender Inc have?

    Self Lender Inc has 73 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Self Lender Inc?

    The most common issue reported is Incorrect information on your report with 33 complaints.

  • How do I file a complaint against Self Lender Inc?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Self Lender Inc respond to complaints on time?

    Self Lender Inc has a 64.4% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.