Key Takeaways

  • 526 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (330).
  • Timely response rate: 95.6%.
  • Consumer disputed rate: 0.0% of resolved complaints.
526 Total complaints
95.6% Timely response rate
0.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Cng Holdings Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 330 62.7%
Credit reporting or other personal consumer reports 45 8.6%
Payday loan, title loan, or personal loan 43 8.2%
Credit reporting, credit repair services, or other personal consumer reports 40 7.6%
Payday loan, title loan, personal loan, or advance loan 36 6.8%
Money transfer, virtual currency, or money service 9 1.7%
Credit card or prepaid card 6 1.1%
Debt or credit management 5 1.0%
Checking or savings account 3 0.6%
Consumer Loan 3 0.6%
Credit card 3 0.6%
Vehicle loan or lease 2 0.4%
Mortgage 1 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about Cng Holdings Inc..

Attempts to collect debt not owed 199
Incorrect information on your report 61
Took or threatened to take negative or legal action 50
False statements or representation 32
Written notification about debt 29
Charged fees or interest you didn't expect 22
Problem with the payoff process at the end of the loan 18
Communication tactics 14
Improper use of your report 14
Problem when making payments 13

Company Response Breakdown

When consumers file complaints, Cng Holdings Inc. responds in one of several ways. The breakdown below shows how Cng Holdings Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 521 99%
Closed with monetary relief 5 1%

Complaints by State

Top states where consumers have filed complaints against Cng Holdings Inc..

Your Rights

What to do if you have a complaint against Cng Holdings Inc.

  1. Contact Cng Holdings Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Cng Holdings Inc. have?

    Cng Holdings Inc. has 526 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Cng Holdings Inc.?

    The most common issue reported is Attempts to collect debt not owed with 199 complaints.

  • How do I file a complaint against Cng Holdings Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Cng Holdings Inc. respond to complaints on time?

    Cng Holdings Inc. has a 95.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.