Key Takeaways

  • 353 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, or personal loan (142).
  • Timely response rate: 96.9%.
  • Consumer disputed rate: 10.9% of resolved complaints.
353 Total complaints
96.9% Timely response rate
10.9% Consumer disputed rate
Payday loan, title loan, or personal loan Most common product

Complaints by Product

The following table shows how complaints against Select Management Resources, LLC break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, or personal loan 142 40.2%
Consumer Loan 85 24.1%
Payday loan, title loan, personal loan, or advance loan 73 20.7%
Debt collection 40 11.3%
Vehicle loan or lease 7 2.0%
Payday loan 3 0.8%
Credit card or prepaid card 1 0.3%
Credit reporting or other personal consumer reports 1 0.3%
Credit reporting, credit repair services, or other personal consumer reports 1 0.3%

Most Common Issues

These are the specific issues consumers most frequently report about Select Management Resources, LLC.

Struggling to pay your loan 67
Charged fees or interest you didn't expect 45
Vehicle was repossessed or sold the vehicle 39
Charged fees or interest I didn't expect 38
Problem with the payoff process at the end of the loan 29
Communication tactics 15
Managing the loan or lease 14
Vehicle was damaged or destroyed the vehicle 11
Lender repossessed or sold the vehicle 10
Problems when you are unable to pay 9

Company Response Breakdown

When consumers file complaints, Select Management Resources, LLC responds in one of several ways. The breakdown below shows how Select Management Resources, LLC has resolved complaints.

Response Count Percentage
Closed with non-monetary relief 284 80.5%
Closed with explanation 68 19.3%
Closed with monetary relief 1 0.3%

Complaints by State

Top states where consumers have filed complaints against Select Management Resources, LLC.

Your Rights

What to do if you have a complaint against Select Management Resources, LLC

  1. Contact Select Management Resources, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Select Management Resources, LLC have?

    Select Management Resources, LLC has 353 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Select Management Resources, LLC?

    The most common issue reported is Struggling to pay your loan with 67 complaints.

  • How do I file a complaint against Select Management Resources, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Select Management Resources, LLC respond to complaints on time?

    Select Management Resources, LLC has a 96.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.