Student loan Complaints in Alabama
Alabama consumers have filed 1,566 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 1,566 student loan complaints from Alabama.
- Navient Solutions, LLC. has the most complaints (489).
- Most common issue: Dealing with your lender or servicer.
1,566 Total student loan complaints
30 Companies involved
15 Distinct issues
Top Companies for Student loan in Alabama
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 489 | 31.2% |
| Mohela | 220 | 14.0% |
| Nelnet, Inc. | 214 | 13.7% |
| Aes/pheaa | 126 | 8.0% |
| Maximus Federal Services, Inc. | 120 | 7.7% |
| EdFinancial Services | 77 | 4.9% |
| Slm Corporation | 51 | 3.3% |
| Servicer under contract with Federal Student Aid | 46 | 2.9% |
| Central Research Inc | 14 | 0.9% |
| Discover Bank | 14 | 0.9% |
| ACS Education Services | 13 | 0.8% |
| Heartland Payment Systems Inc. | 12 | 0.8% |
| Wells Fargo & Company | 11 | 0.7% |
| Great Lakes | 9 | 0.6% |
| Transworld Systems Inc. | 7 | 0.4% |
| Kentucky Higher Education Assistance Authority | 6 | 0.4% |
| Citibank, N.A. | 5 | 0.3% |
| Equitable Acceptance Corp | 5 | 0.3% |
| First Associates Loan Servicing LLC | 5 | 0.3% |
| JPMorgan Chase & Co. | 5 | 0.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Alabama.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,370 | 87.5% |
| Untimely response | 94 | 6% |
| Closed with non-monetary relief | 61 | 3.9% |
| Closed with monetary relief | 22 | 1.4% |
| In progress | 12 | 0.8% |
| Closed without relief | 5 | 0.3% |
| Closed | 2 | 0.1% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Alabama?
1,566 complaints about student loan have been filed from Alabama.
-
Which company gets the most student loan complaints in Alabama?
Navient Solutions, LLC. leads with 489 student loan complaints in Alabama.
-
What is the most common issue with student loan in Alabama?
The most frequently reported issue is Dealing with your lender or servicer with 647 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.