Equitable Acceptance Corp Consumer Complaints
Equitable Acceptance Corp has received 366 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 366 total complaints on file with the CFPB.
- Most complaints are about Student loan (201).
- Timely response rate: 93.4%.
- Consumer disputed rate: 15.2% of resolved complaints.
Complaints by Product
The following table shows how complaints against Equitable Acceptance Corp break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Student loan | 201 | 54.9% |
| Debt collection | 52 | 14.2% |
| Money transfer, virtual currency, or money service | 41 | 11.2% |
| Credit reporting, credit repair services, or other personal consumer reports | 34 | 9.3% |
| Other financial service | 19 | 5.2% |
| Payday loan, title loan, or personal loan | 6 | 1.6% |
| Consumer Loan | 5 | 1.4% |
| Credit card or prepaid card | 3 | 0.8% |
| Checking or savings account | 2 | 0.5% |
| Credit card | 1 | 0.3% |
| Credit reporting | 1 | 0.3% |
| Credit reporting or other personal consumer reports | 1 | 0.3% |
Most Common Issues
These are the specific issues consumers most frequently report about Equitable Acceptance Corp.
Company Response Breakdown
When consumers file complaints, Equitable Acceptance Corp responds in one of several ways. The breakdown below shows how Equitable Acceptance Corp has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 337 | 92.1% |
| Closed with non-monetary relief | 16 | 4.4% |
| Closed with monetary relief | 9 | 2.5% |
| Untimely response | 4 | 1.1% |
Complaints by State
Top states where consumers have filed complaints against Equitable Acceptance Corp.
| State | Complaints |
|---|---|
| California | 32 |
| Florida | 30 |
| Texas | 21 |
| Maryland | 19 |
| New York | 19 |
| North Carolina | 16 |
| Pennsylvania | 15 |
| New Jersey | 13 |
| Georgia | 12 |
| South Carolina | 11 |
| Ohio | 10 |
| Tennessee | 10 |
| Indiana | 9 |
| Michigan | 9 |
| Alabama | 8 |
| Illinois | 8 |
| Missouri | 8 |
| Oklahoma | 7 |
| Kentucky | 6 |
| Massachusetts | 6 |
Your Rights
What to do if you have a complaint against Equitable Acceptance Corp
- Contact Equitable Acceptance Corp directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Equitable Acceptance Corp have?
Equitable Acceptance Corp has 366 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Equitable Acceptance Corp?
The most common issue reported is Dealing with your lender or servicer with 125 complaints.
-
How do I file a complaint against Equitable Acceptance Corp?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Equitable Acceptance Corp respond to complaints on time?
Equitable Acceptance Corp has a 93.4% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.