Mortgage Complaints in Arizona
Arizona consumers have filed 10,020 complaints about mortgage with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 10,020 mortgage complaints from Arizona.
- Bank of America, National Association has the most complaints (1,217).
- Most common issue: Loan modification,collection,foreclosure.
10,020 Total mortgage complaints
30 Companies involved
18 Distinct issues
Top Companies for Mortgage in Arizona
| Company | Complaints | % of Total |
|---|---|---|
| Bank of America, National Association | 1,217 | 12.1% |
| Wells Fargo & Company | 983 | 9.8% |
| Ocwen Financial Corporation | 764 | 7.6% |
| JPMorgan Chase & Co. | 573 | 5.7% |
| Nationstar Mortgage LLC | 441 | 4.4% |
| Ditech Financial LLC | 380 | 3.8% |
| Shellpoint Partners, LLC | 319 | 3.2% |
| U.S. Bancorp | 255 | 2.5% |
| Select Portfolio Servicing, Inc. | 248 | 2.5% |
| Freedom Mortgage Company | 238 | 2.4% |
| Mr. Cooper Group Inc. | 236 | 2.4% |
| LoanCare, LLC | 219 | 2.2% |
| Citibank, N.A. | 180 | 1.8% |
| Specialized Loan Servicing Holdings LLC | 180 | 1.8% |
| PNC Bank N.A. | 157 | 1.6% |
| Pennymac Loan Services, LLC. | 126 | 1.3% |
| Rocket Mortgage, LLC | 123 | 1.2% |
| LD Holdings Group, LLC | 122 | 1.2% |
| Seterus, Inc. | 117 | 1.2% |
| Carrington Mortgage Services, LLC | 114 | 1.1% |
Common Issues
How Companies Respond
Breakdown of how companies respond to mortgage complaints from Arizona.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 8,668 | 86.5% |
| Closed with non-monetary relief | 477 | 4.8% |
| Closed with monetary relief | 347 | 3.5% |
| Closed without relief | 309 | 3.1% |
| Closed | 131 | 1.3% |
| Closed with relief | 41 | 0.4% |
| In progress | 24 | 0.2% |
| Untimely response | 23 | 0.2% |
Frequently Asked Questions
-
How many Mortgage complaints have been filed in Arizona?
10,020 complaints about mortgage have been filed from Arizona.
-
Which company gets the most mortgage complaints in Arizona?
Bank of America, National Association leads with 1,217 mortgage complaints in Arizona.
-
What is the most common issue with mortgage in Arizona?
The most frequently reported issue is Loan modification,collection,foreclosure with 2,534 complaints.
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The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.