Central Bancompany, Inc. Consumer Complaints
Central Bancompany, Inc. has received 126 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 126 total complaints on file with the CFPB.
- Most complaints are about Checking or savings account (61).
- Timely response rate: 99.2%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Central Bancompany, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Checking or savings account | 61 | 48.4% |
| Vehicle loan or lease | 23 | 18.3% |
| Credit reporting or other personal consumer reports | 12 | 9.5% |
| Mortgage | 11 | 8.7% |
| Money transfer, virtual currency, or money service | 6 | 4.8% |
| Debt collection | 5 | 4.0% |
| Credit card | 2 | 1.6% |
| Credit card or prepaid card | 2 | 1.6% |
| Credit reporting, credit repair services, or other personal consumer reports | 2 | 1.6% |
| Payday loan, title loan, or personal loan | 1 | 0.8% |
| Prepaid card | 1 | 0.8% |
Most Common Issues
These are the specific issues consumers most frequently report about Central Bancompany, Inc..
Company Response Breakdown
When consumers file complaints, Central Bancompany, Inc. responds in one of several ways. The breakdown below shows how Central Bancompany, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 96 | 76.2% |
| Closed with monetary relief | 28 | 22.2% |
| Closed with non-monetary relief | 2 | 1.6% |
Complaints by State
Top states where consumers have filed complaints against Central Bancompany, Inc..
| State | Complaints |
|---|---|
| Missouri | 85 |
| Kansas | 9 |
| Illinois | 4 |
| Massachusetts | 3 |
| Oklahoma | 3 |
| Arkansas | 2 |
| Colorado | 2 |
| Louisiana | 2 |
| North Carolina | 2 |
| Arizona | 1 |
| California | 1 |
| Connecticut | 1 |
| Florida | 1 |
| Iowa | 1 |
| Idaho | 1 |
| Indiana | 1 |
| Maryland | 1 |
| Mississippi | 1 |
| New Jersey | 1 |
| New York | 1 |
Your Rights
What to do if you have a complaint against Central Bancompany, Inc.
- Contact Central Bancompany, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Central Bancompany, Inc. have?
Central Bancompany, Inc. has 126 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Central Bancompany, Inc.?
The most common issue reported is Managing an account with 28 complaints.
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How do I file a complaint against Central Bancompany, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Central Bancompany, Inc. respond to complaints on time?
Central Bancompany, Inc. has a 99.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.