Key Takeaways

  • 413 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (324).
  • Timely response rate: 99.8%.
  • Consumer disputed rate: 27.5% of resolved complaints.
413 Total complaints
99.8% Timely response rate
27.5% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Clark County Collection Service break down by financial product category.

Product Complaints % of Total
Debt collection 324 78.5%
Credit reporting or other personal consumer reports 43 10.4%
Credit reporting, credit repair services, or other personal consumer reports 36 8.7%
Payday loan, title loan, personal loan, or advance loan 4 1.0%
Credit reporting 2 0.5%
Payday loan 2 0.5%
Credit card or prepaid card 1 0.2%
Payday loan, title loan, or personal loan 1 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about Clark County Collection Service.

Attempts to collect debt not owed 135
Written notification about debt 57
False statements or representation 38
Incorrect information on your report 36
Took or threatened to take negative or legal action 34
Cont'd attempts collect debt not owed 32
Improper use of your report 15
Problem with a company's investigation into an existing problem 15
Disclosure verification of debt 13
Problem with a credit reporting company's investigation into an existing problem 12

Company Response Breakdown

When consumers file complaints, Clark County Collection Service responds in one of several ways. The breakdown below shows how Clark County Collection Service has resolved complaints.

Response Count Percentage
Closed with explanation 403 97.6%
Closed 7 1.7%
Closed with monetary relief 2 0.5%
Closed with non-monetary relief 1 0.2%

Complaints by State

Top states where consumers have filed complaints against Clark County Collection Service.

Your Rights

What to do if you have a complaint against Clark County Collection Service

  1. Contact Clark County Collection Service directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Clark County Collection Service have?

    Clark County Collection Service has 413 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Clark County Collection Service?

    The most common issue reported is Attempts to collect debt not owed with 135 complaints.

  • How do I file a complaint against Clark County Collection Service?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Clark County Collection Service respond to complaints on time?

    Clark County Collection Service has a 99.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.