Key Takeaways

  • 30 total complaints on file with the CFPB.
  • Most complaints are about Money transfer, virtual currency, or money service (30).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 0.0% of resolved complaints.
30 Total complaints
100.0% Timely response rate
0.0% Consumer disputed rate
Money transfer, virtual currency, or money service Most common product

Complaints by Product

The following table shows how complaints against Coinme Holdings, Inc. break down by financial product category.

Product Complaints % of Total
Money transfer, virtual currency, or money service 30 100.0%

Most Common Issues

These are the specific issues consumers most frequently report about Coinme Holdings, Inc..

Fraud or scam 10
Other transaction problem 10
Money was not available when promised 5
Other service problem 2
Managing, opening, or closing your mobile wallet account 1
Trouble accessing funds in your mobile or digital wallet 1
Wrong amount charged or received 1

Company Response Breakdown

When consumers file complaints, Coinme Holdings, Inc. responds in one of several ways. The breakdown below shows how Coinme Holdings, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 29 96.7%
Closed with monetary relief 1 3.3%

Complaints by State

Top states where consumers have filed complaints against Coinme Holdings, Inc..

Your Rights

What to do if you have a complaint against Coinme Holdings, Inc.

  1. Contact Coinme Holdings, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Coinme Holdings, Inc. have?

    Coinme Holdings, Inc. has 30 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Coinme Holdings, Inc.?

    The most common issue reported is Fraud or scam with 10 complaints.

  • How do I file a complaint against Coinme Holdings, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Coinme Holdings, Inc. respond to complaints on time?

    Coinme Holdings, Inc. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.