Key Takeaways

  • 30 total complaints on file with the CFPB.
  • Most complaints are about Payday loan (12).
  • Timely response rate: 80.0%.
  • Consumer disputed rate: 10.0% of resolved complaints.
30 Total complaints
80.0% Timely response rate
10.0% Consumer disputed rate
Payday loan Most common product

Complaints by Product

The following table shows how complaints against FastBucks break down by financial product category.

Product Complaints % of Total
Payday loan 12 40.0%
Payday loan, title loan, or personal loan 9 30.0%
Consumer Loan 6 20.0%
Debt collection 2 6.7%
Credit reporting 1 3.3%

Most Common Issues

These are the specific issues consumers most frequently report about FastBucks.

Can't contact lender 5
Problems when you are unable to pay 5
Struggling to pay your loan 4
Applied for loan/did not receive money 2
Charged bank acct wrong day or amt 2
Problem when making payments 2
Can't stop charges to bank account 1
Charged fees or interest I didn't expect 1
Charged fees or interest you didn't expect 1
Getting the loan 1

Company Response Breakdown

When consumers file complaints, FastBucks responds in one of several ways. The breakdown below shows how FastBucks has resolved complaints.

Response Count Percentage
Closed with explanation 28 93.3%
Untimely response 2 6.7%

Complaints by State

Top states where consumers have filed complaints against FastBucks.

Your Rights

What to do if you have a complaint against FastBucks

  1. Contact FastBucks directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does FastBucks have?

    FastBucks has 30 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about FastBucks?

    The most common issue reported is Can't contact lender with 5 complaints.

  • How do I file a complaint against FastBucks?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does FastBucks respond to complaints on time?

    FastBucks has a 80.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.