Key Takeaways

  • 385 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (313).
  • Timely response rate: 99.7%.
  • Consumer disputed rate: 23.7% of resolved complaints.
385 Total complaints
99.7% Timely response rate
23.7% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Holloway Credit Solutions break down by financial product category.

Product Complaints % of Total
Debt collection 313 81.3%
Credit reporting, credit repair services, or other personal consumer reports 43 11.2%
Credit reporting or other personal consumer reports 26 6.8%
Consumer Loan 1 0.3%
Credit reporting 1 0.3%
Student loan 1 0.3%

Most Common Issues

These are the specific issues consumers most frequently report about Holloway Credit Solutions.

Attempts to collect debt not owed 135
Written notification about debt 57
Incorrect information on your report 45
False statements or representation 33
Cont'd attempts collect debt not owed 21
Disclosure verification of debt 21
Communication tactics 17
Took or threatened to take negative or legal action 17
Improper use of your report 11
Problem with a company's investigation into an existing problem 7

Company Response Breakdown

When consumers file complaints, Holloway Credit Solutions responds in one of several ways. The breakdown below shows how Holloway Credit Solutions has resolved complaints.

Response Count Percentage
Closed with explanation 340 88.3%
Closed with non-monetary relief 44 11.4%
Closed 1 0.3%

Complaints by State

Top states where consumers have filed complaints against Holloway Credit Solutions.

Your Rights

What to do if you have a complaint against Holloway Credit Solutions

  1. Contact Holloway Credit Solutions directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Holloway Credit Solutions have?

    Holloway Credit Solutions has 385 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Holloway Credit Solutions?

    The most common issue reported is Attempts to collect debt not owed with 135 complaints.

  • How do I file a complaint against Holloway Credit Solutions?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Holloway Credit Solutions respond to complaints on time?

    Holloway Credit Solutions has a 99.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.