Key Takeaways

  • 108 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, or personal loan (100).
  • Timely response rate: 98.1%.
  • Consumer disputed rate: 0.0% of resolved complaints.
108 Total complaints
98.1% Timely response rate
0.0% Consumer disputed rate
Payday loan, title loan, or personal loan Most common product

Complaints by Product

The following table shows how complaints against LCO Financial Services, LLC break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, or personal loan 100 92.6%
Debt collection 7 6.5%
Credit reporting, credit repair services, or other personal consumer reports 1 0.9%

Most Common Issues

These are the specific issues consumers most frequently report about LCO Financial Services, LLC.

Charged fees or interest you didn't expect 55
Struggling to pay your loan 23
Problem with the payoff process at the end of the loan 6
Can't stop withdrawals from your bank account 5
Problem when making payments 3
Received a loan you didn't apply for 3
Attempts to collect debt not owed 2
Communication tactics 2
Threatened to contact someone or share information improperly 2
Can't contact lender or servicer 1

Company Response Breakdown

When consumers file complaints, LCO Financial Services, LLC responds in one of several ways. The breakdown below shows how LCO Financial Services, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 97 89.8%
Closed with monetary relief 11 10.2%

Complaints by State

Top states where consumers have filed complaints against LCO Financial Services, LLC.

Your Rights

What to do if you have a complaint against LCO Financial Services, LLC

  1. Contact LCO Financial Services, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does LCO Financial Services, LLC have?

    LCO Financial Services, LLC has 108 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about LCO Financial Services, LLC?

    The most common issue reported is Charged fees or interest you didn't expect with 55 complaints.

  • How do I file a complaint against LCO Financial Services, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does LCO Financial Services, LLC respond to complaints on time?

    LCO Financial Services, LLC has a 98.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.