Student loan Complaints in Maryland
Maryland consumers have filed 3,665 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 3,665 student loan complaints from Maryland.
- Navient Solutions, LLC. has the most complaints (1,040).
- Most common issue: Dealing with your lender or servicer.
3,665 Total student loan complaints
30 Companies involved
16 Distinct issues
Top Companies for Student loan in Maryland
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 1,040 | 28.4% |
| Mohela | 693 | 18.9% |
| Aes/pheaa | 441 | 12.0% |
| Nelnet, Inc. | 345 | 9.4% |
| Maximus Federal Services, Inc. | 176 | 4.8% |
| EdFinancial Services | 143 | 3.9% |
| Slm Corporation | 110 | 3.0% |
| Servicer under contract with Federal Student Aid | 71 | 1.9% |
| Discover Bank | 56 | 1.5% |
| Wells Fargo & Company | 55 | 1.5% |
| ACS Education Services | 52 | 1.4% |
| Transworld Systems Inc. | 32 | 0.9% |
| JPMorgan Chase & Co. | 30 | 0.8% |
| Great Lakes | 27 | 0.7% |
| Citibank, N.A. | 24 | 0.7% |
| Heartland Payment Systems Inc. | 23 | 0.6% |
| Keycorp | 17 | 0.5% |
| Citizens Financial Group, Inc. | 14 | 0.4% |
| Central Research Inc | 13 | 0.4% |
| Social Finance, Inc. | 12 | 0.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Maryland.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,107 | 84.8% |
| Closed with non-monetary relief | 231 | 6.3% |
| Untimely response | 174 | 4.7% |
| Closed with monetary relief | 72 | 2% |
| In progress | 54 | 1.5% |
| Closed without relief | 15 | 0.4% |
| Closed | 7 | 0.2% |
| Closed with relief | 5 | 0.1% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Maryland?
3,665 complaints about student loan have been filed from Maryland.
-
Which company gets the most student loan complaints in Maryland?
Navient Solutions, LLC. leads with 1,040 student loan complaints in Maryland.
-
What is the most common issue with student loan in Maryland?
The most frequently reported issue is Dealing with your lender or servicer with 1,797 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.