Payday loan, title loan, or personal loan Complaints in Massachusetts
Massachusetts consumers have filed 333 complaints about payday loan, title loan, or personal loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 333 payday loan, title loan, or personal loan complaints from Massachusetts.
- LDF Holdings, LLC has the most complaints (21).
- Most common issue: Charged fees or interest you didn't expect.
333 Total payday loan, title loan, or personal loan complaints
30 Companies involved
19 Distinct issues
Top Companies for Payday loan, title loan, or personal loan in Massachusetts
| Company | Complaints | % of Total |
|---|---|---|
| LDF Holdings, LLC | 21 | 6.3% |
| Big Picture Loans, LLC | 16 | 4.8% |
| Tribal Lending Enterprise, Inc. | 16 | 4.8% |
| Citizens Financial Group, Inc. | 13 | 3.9% |
| Lending Club Corp | 13 | 3.9% |
| Santander Bank, National Association | 13 | 3.9% |
| BlueChip Financial | 9 | 2.7% |
| GVA Holdings, LLC | 8 | 2.4% |
| GreenSky, LLC | 8 | 2.4% |
| Synchrony Financial | 8 | 2.4% |
| American Express Company | 7 | 2.1% |
| Affirm Holdings, Inc | 7 | 2.1% |
| TD Bank US Holding Company | 7 | 2.1% |
| Wells Fargo & Company | 7 | 2.1% |
| Bread Financial Holdings, Inc. | 6 | 1.8% |
| Minto Financial dba Minto Money | 6 | 1.8% |
| Self Financial Inc. | 6 | 1.8% |
| Bank of America, National Association | 5 | 1.5% |
| Marlette Funding, LLC | 5 | 1.5% |
| Prosper Marketplace, Inc. | 5 | 1.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to payday loan, title loan, or personal loan complaints from Massachusetts.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 287 | 86.2% |
| Closed with monetary relief | 26 | 7.8% |
| Closed with non-monetary relief | 18 | 5.4% |
| Untimely response | 2 | 0.6% |
Frequently Asked Questions
-
How many Payday loan, title loan, or personal loan complaints have been filed in Massachusetts?
333 complaints about payday loan, title loan, or personal loan have been filed from Massachusetts.
-
Which company gets the most payday loan, title loan, or personal loan complaints in Massachusetts?
LDF Holdings, LLC leads with 21 payday loan, title loan, or personal loan complaints in Massachusetts.
-
What is the most common issue with payday loan, title loan, or personal loan in Massachusetts?
The most frequently reported issue is Charged fees or interest you didn't expect with 92 complaints.
Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice.
The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
consult a qualified attorney for advice about your specific situation.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.