Key Takeaways

  • 734 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, or personal loan (255).
  • Timely response rate: 95.2%.
  • Consumer disputed rate: 10.9% of resolved complaints.
734 Total complaints
95.2% Timely response rate
10.9% Consumer disputed rate
Payday loan, title loan, or personal loan Most common product

Complaints by Product

The following table shows how complaints against GVA Holdings, LLC break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, or personal loan 255 34.7%
Payday loan, title loan, personal loan, or advance loan 180 24.5%
Debt collection 119 16.2%
Payday loan 113 15.4%
Consumer Loan 28 3.8%
Credit reporting or other personal consumer reports 10 1.4%
Credit reporting, credit repair services, or other personal consumer reports 10 1.4%
Checking or savings account 4 0.5%
Credit card 3 0.4%
Mortgage 3 0.4%
Money transfer, virtual currency, or money service 2 0.3%
Prepaid card 2 0.3%
Credit card or prepaid card 1 0.1%
Debt or credit management 1 0.1%
Other financial service 1 0.1%
Student loan 1 0.1%
Vehicle loan or lease 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about GVA Holdings, LLC.

Charged fees or interest you didn't expect 217
Struggling to pay your loan 128
Charged fees or interest I didn't expect 72
Communication tactics 34
Problem with the payoff process at the end of the loan 20
Attempts to collect debt not owed 17
Took or threatened to take negative or legal action 17
Can't stop withdrawals from your bank account 14
Incorrect information on your report 13
Received a loan you didn't apply for 13

Company Response Breakdown

When consumers file complaints, GVA Holdings, LLC responds in one of several ways. The breakdown below shows how GVA Holdings, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 645 87.9%
Closed with monetary relief 48 6.5%
Closed with non-monetary relief 41 5.6%

Complaints by State

Top states where consumers have filed complaints against GVA Holdings, LLC.

Your Rights

What to do if you have a complaint against GVA Holdings, LLC

  1. Contact GVA Holdings, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does GVA Holdings, LLC have?

    GVA Holdings, LLC has 734 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about GVA Holdings, LLC?

    The most common issue reported is Charged fees or interest you didn't expect with 217 complaints.

  • How do I file a complaint against GVA Holdings, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does GVA Holdings, LLC respond to complaints on time?

    GVA Holdings, LLC has a 95.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.