Minto Financial dba Minto Money Consumer Complaints
Minto Financial dba Minto Money has received 175 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 175 total complaints on file with the CFPB.
- Most complaints are about Payday loan, title loan, or personal loan (91).
- Timely response rate: 95.4%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Minto Financial dba Minto Money break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Payday loan, title loan, or personal loan | 91 | 52.0% |
| Payday loan, title loan, personal loan, or advance loan | 74 | 42.3% |
| Debt collection | 6 | 3.4% |
| Credit reporting, credit repair services, or other personal consumer reports | 2 | 1.1% |
| Money transfer, virtual currency, or money service | 1 | 0.6% |
| Student loan | 1 | 0.6% |
Most Common Issues
These are the specific issues consumers most frequently report about Minto Financial dba Minto Money.
Company Response Breakdown
When consumers file complaints, Minto Financial dba Minto Money responds in one of several ways. The breakdown below shows how Minto Financial dba Minto Money has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 175 | 100% |
Complaints by State
Top states where consumers have filed complaints against Minto Financial dba Minto Money.
| State | Complaints |
|---|---|
| Florida | 22 |
| Georgia | 17 |
| California | 15 |
| Illinois | 13 |
| Maryland | 11 |
| Massachusetts | 10 |
| Ohio | 9 |
| Washington | 9 |
| Colorado | 8 |
| Arizona | 7 |
| North Carolina | 7 |
| New Jersey | 7 |
| Texas | 6 |
| Indiana | 4 |
| Michigan | 4 |
| Minnesota | 4 |
| Iowa | 3 |
| South Dakota | 3 |
| Idaho | 2 |
| New Hampshire | 2 |
Your Rights
What to do if you have a complaint against Minto Financial dba Minto Money
- Contact Minto Financial dba Minto Money directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Minto Financial dba Minto Money have?
Minto Financial dba Minto Money has 175 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Minto Financial dba Minto Money?
The most common issue reported is Charged fees or interest you didn't expect with 109 complaints.
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How do I file a complaint against Minto Financial dba Minto Money?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Minto Financial dba Minto Money respond to complaints on time?
Minto Financial dba Minto Money has a 95.4% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.