Key Takeaways

  • 1,073 total complaints on file with the CFPB.
  • Most complaints are about Credit reporting or other personal consumer reports (296).
  • Timely response rate: 97.7%.
  • Consumer disputed rate: 10.5% of resolved complaints.
1,073 Total complaints
97.7% Timely response rate
10.5% Consumer disputed rate
Credit reporting or other personal consumer reports Most common product

Complaints by Product

The following table shows how complaints against Marlette Funding, LLC break down by financial product category.

Product Complaints % of Total
Credit reporting or other personal consumer reports 296 27.6%
Payday loan, title loan, personal loan, or advance loan 201 18.7%
Debt collection 161 15.0%
Credit reporting, credit repair services, or other personal consumer reports 126 11.7%
Payday loan, title loan, or personal loan 116 10.8%
Credit card 101 9.4%
Consumer Loan 27 2.5%
Credit card or prepaid card 26 2.4%
Checking or savings account 5 0.5%
Money transfer, virtual currency, or money service 5 0.5%
Debt or credit management 3 0.3%
Vehicle loan or lease 3 0.3%
Payday loan 2 0.2%
Bank account or service 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about Marlette Funding, LLC.

Incorrect information on your report 267
Improper use of your report 119
Charged fees or interest you didn't expect 82
Attempts to collect debt not owed 64
Problem with a company's investigation into an existing problem 63
Problem when making payments 58
Getting the loan 32
Problem with a purchase shown on your statement 32
Took or threatened to take negative or legal action 27
Struggling to pay your loan 26

Company Response Breakdown

When consumers file complaints, Marlette Funding, LLC responds in one of several ways. The breakdown below shows how Marlette Funding, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 929 86.6%
Closed with non-monetary relief 110 10.3%
Closed with monetary relief 30 2.8%
In progress 4 0.4%

Complaints by State

Top states where consumers have filed complaints against Marlette Funding, LLC.

Your Rights

What to do if you have a complaint against Marlette Funding, LLC

  1. Contact Marlette Funding, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Marlette Funding, LLC have?

    Marlette Funding, LLC has 1,073 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Marlette Funding, LLC?

    The most common issue reported is Incorrect information on your report with 267 complaints.

  • How do I file a complaint against Marlette Funding, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Marlette Funding, LLC respond to complaints on time?

    Marlette Funding, LLC has a 97.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.