Student loan Complaints in Michigan
Michigan consumers have filed 3,833 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 3,833 student loan complaints from Michigan.
- Navient Solutions, LLC. has the most complaints (1,003).
- Most common issue: Dealing with your lender or servicer.
3,833 Total student loan complaints
30 Companies involved
16 Distinct issues
Top Companies for Student loan in Michigan
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 1,003 | 26.2% |
| Mohela | 624 | 16.3% |
| Nelnet, Inc. | 542 | 14.1% |
| Aes/pheaa | 385 | 10.0% |
| Maximus Federal Services, Inc. | 193 | 5.0% |
| EdFinancial Services | 167 | 4.4% |
| Slm Corporation | 102 | 2.7% |
| Servicer under contract with Federal Student Aid | 73 | 1.9% |
| Discover Bank | 63 | 1.6% |
| Wells Fargo & Company | 60 | 1.6% |
| Transworld Systems Inc. | 58 | 1.5% |
| Genesis Lending | 46 | 1.2% |
| JPMorgan Chase & Co. | 46 | 1.2% |
| Great Lakes | 45 | 1.2% |
| Keycorp | 30 | 0.8% |
| Citibank, N.A. | 20 | 0.5% |
| Central Research Inc | 19 | 0.5% |
| Heartland Payment Systems Inc. | 19 | 0.5% |
| ACS Education Services | 18 | 0.5% |
| First Associates Loan Servicing LLC | 17 | 0.4% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Michigan.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,303 | 86.2% |
| Closed with non-monetary relief | 221 | 5.8% |
| Untimely response | 170 | 4.4% |
| Closed with monetary relief | 69 | 1.8% |
| In progress | 40 | 1% |
| Closed without relief | 23 | 0.6% |
| Closed | 6 | 0.2% |
| Closed with relief | 1 | 0% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Michigan?
3,833 complaints about student loan have been filed from Michigan.
-
Which company gets the most student loan complaints in Michigan?
Navient Solutions, LLC. leads with 1,003 student loan complaints in Michigan.
-
What is the most common issue with student loan in Michigan?
The most frequently reported issue is Dealing with your lender or servicer with 1,860 complaints.
Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice.
The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
consult a qualified attorney for advice about your specific situation.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.