Select Portfolio Servicing, Inc. Consumer Complaints
Select Portfolio Servicing, Inc. has received 15,892 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 15,892 total complaints on file with the CFPB.
- Most complaints are about Mortgage (14,543).
- Timely response rate: 99.6%.
- Consumer disputed rate: 25.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Select Portfolio Servicing, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Mortgage | 14,543 | 91.5% |
| Debt collection | 794 | 5.0% |
| Credit reporting, credit repair services, or other personal consumer reports | 296 | 1.9% |
| Credit reporting or other personal consumer reports | 187 | 1.2% |
| Debt or credit management | 14 | 0.1% |
| Money transfer, virtual currency, or money service | 14 | 0.1% |
| Bank account or service | 10 | 0.1% |
| Checking or savings account | 10 | 0.1% |
| Consumer Loan | 5 | 0.0% |
| Credit reporting | 5 | 0.0% |
| Credit card or prepaid card | 4 | 0.0% |
| Payday loan, title loan, or personal loan | 4 | 0.0% |
| Vehicle loan or lease | 2 | 0.0% |
| Credit card | 1 | 0.0% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.0% |
| Prepaid card | 1 | 0.0% |
| Student loan | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Select Portfolio Servicing, Inc..
Company Response Breakdown
When consumers file complaints, Select Portfolio Servicing, Inc. responds in one of several ways. The breakdown below shows how Select Portfolio Servicing, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 15,729 | 99% |
| Closed with non-monetary relief | 87 | 0.5% |
| Closed with relief | 37 | 0.2% |
| Closed | 17 | 0.1% |
| Closed with monetary relief | 14 | 0.1% |
| In progress | 8 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Select Portfolio Servicing, Inc..
| State | Complaints |
|---|---|
| California | 3,534 |
| Florida | 2,008 |
| Georgia | 1,024 |
| New York | 979 |
| Texas | 708 |
| Maryland | 671 |
| New Jersey | 652 |
| Illinois | 589 |
| Pennsylvania | 528 |
| Virginia | 455 |
| Massachusetts | 357 |
| Ohio | 312 |
| Washington | 309 |
| North Carolina | 305 |
| Arizona | 267 |
| Michigan | 260 |
| Tennessee | 240 |
| Connecticut | 192 |
| Nevada | 184 |
| Missouri | 161 |
Your Rights
What to do if you have a complaint against Select Portfolio Servicing, Inc.
- Contact Select Portfolio Servicing, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Select Portfolio Servicing, Inc. have?
Select Portfolio Servicing, Inc. has 15,892 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Select Portfolio Servicing, Inc.?
The most common issue reported is Struggling to pay mortgage with 4,327 complaints.
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How do I file a complaint against Select Portfolio Servicing, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Select Portfolio Servicing, Inc. respond to complaints on time?
Select Portfolio Servicing, Inc. has a 99.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.