On-Site Manager, Inc. Consumer Complaints
On-Site Manager, Inc. has received 125 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 125 total complaints on file with the CFPB.
- Most complaints are about Credit reporting, credit repair services, or other personal consumer reports (85).
- Timely response rate: 28.8%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against On-Site Manager, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 85 | 68.0% |
| Credit reporting | 33 | 26.4% |
| Debt collection | 3 | 2.4% |
| Mortgage | 2 | 1.6% |
| Other financial service | 2 | 1.6% |
Most Common Issues
These are the specific issues consumers most frequently report about On-Site Manager, Inc..
Company Response Breakdown
When consumers file complaints, On-Site Manager, Inc. responds in one of several ways. The breakdown below shows how On-Site Manager, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 118 | 94.4% |
| Closed with non-monetary relief | 7 | 5.6% |
Complaints by State
Top states where consumers have filed complaints against On-Site Manager, Inc..
| State | Complaints |
|---|---|
| California | 26 |
| Texas | 20 |
| Washington | 11 |
| New York | 9 |
| Colorado | 7 |
| Arizona | 5 |
| Florida | 5 |
| Georgia | 5 |
| Illinois | 5 |
| Oregon | 5 |
| New Jersey | 4 |
| Maryland | 3 |
| Indiana | 2 |
| North Carolina | 2 |
| Nevada | 2 |
| Pennsylvania | 2 |
| Utah | 2 |
| Connecticut | 1 |
| Delaware | 1 |
| Louisiana | 1 |
Your Rights
What to do if you have a complaint against On-Site Manager, Inc.
- Contact On-Site Manager, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
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How many complaints does On-Site Manager, Inc. have?
On-Site Manager, Inc. has 125 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about On-Site Manager, Inc.?
The most common issue reported is Incorrect information on your report with 55 complaints.
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How do I file a complaint against On-Site Manager, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does On-Site Manager, Inc. respond to complaints on time?
On-Site Manager, Inc. has a 28.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.