Student loan Complaints in Rhode Island
Rhode Island consumers have filed 418 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 418 student loan complaints from Rhode Island.
- Navient Solutions, LLC. has the most complaints (113).
- Most common issue: Dealing with your lender or servicer.
418 Total student loan complaints
30 Companies involved
14 Distinct issues
Top Companies for Student loan in Rhode Island
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 113 | 27.0% |
| Mohela | 86 | 20.6% |
| Nelnet, Inc. | 59 | 14.1% |
| Aes/pheaa | 34 | 8.1% |
| Slm Corporation | 18 | 4.3% |
| Maximus Federal Services, Inc. | 17 | 4.1% |
| EdFinancial Services | 9 | 2.2% |
| Servicer under contract with Federal Student Aid | 7 | 1.7% |
| Rhode Island Student Loan Authority | 6 | 1.4% |
| Wells Fargo & Company | 6 | 1.4% |
| ACS Education Services | 5 | 1.2% |
| JPMorgan Chase & Co. | 5 | 1.2% |
| Great Lakes | 4 | 1.0% |
| Citizens Financial Group, Inc. | 3 | 0.7% |
| Heartland Payment Systems Inc. | 3 | 0.7% |
| Performant Financial Corporation | 3 | 0.7% |
| Equifax, Inc. | 2 | 0.5% |
| Equitable Acceptance Corp | 2 | 0.5% |
| Manhattan Beach Venture, LLC | 2 | 0.5% |
| Massachusetts Educational Financing Authority | 2 | 0.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Rhode Island.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 354 | 84.7% |
| Closed with non-monetary relief | 26 | 6.2% |
| Untimely response | 25 | 6% |
| Closed with monetary relief | 8 | 1.9% |
| In progress | 3 | 0.7% |
| Closed | 1 | 0.2% |
| Closed without relief | 1 | 0.2% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Rhode Island?
418 complaints about student loan have been filed from Rhode Island.
-
Which company gets the most student loan complaints in Rhode Island?
Navient Solutions, LLC. leads with 113 student loan complaints in Rhode Island.
-
What is the most common issue with student loan in Rhode Island?
The most frequently reported issue is Dealing with your lender or servicer with 185 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.