Mortgage Complaints in Texas
Texas consumers have filed 27,584 complaints about mortgage with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 27,584 mortgage complaints from Texas.
- Wells Fargo & Company has the most complaints (2,781).
- Most common issue: Trouble during payment process.
27,584 Total mortgage complaints
30 Companies involved
17 Distinct issues
Top Companies for Mortgage in Texas
| Company | Complaints | % of Total |
|---|---|---|
| Wells Fargo & Company | 2,781 | 10.1% |
| Bank of America, National Association | 2,306 | 8.4% |
| Ocwen Financial Corporation | 2,224 | 8.1% |
| JPMorgan Chase & Co. | 1,548 | 5.6% |
| Shellpoint Partners, LLC | 1,074 | 3.9% |
| Mr. Cooper Group Inc. | 1,011 | 3.7% |
| Nationstar Mortgage LLC | 984 | 3.6% |
| Ditech Financial LLC | 820 | 3.0% |
| Freedom Mortgage Company | 785 | 2.8% |
| Select Portfolio Servicing, Inc. | 655 | 2.4% |
| Citibank, N.A. | 611 | 2.2% |
| LoanCare, LLC | 596 | 2.2% |
| Carrington Mortgage Services, LLC | 559 | 2.0% |
| Rocket Mortgage, LLC | 471 | 1.7% |
| Pennymac Loan Services, LLC. | 451 | 1.6% |
| Specialized Loan Servicing Holdings LLC | 362 | 1.3% |
| Lakeview Loan Servicing, LLC | 352 | 1.3% |
| PNC Bank N.A. | 351 | 1.3% |
| U.S. Bancorp | 345 | 1.3% |
| Flagstar Bank, N.A. | 276 | 1.0% |
Common Issues
How Companies Respond
Breakdown of how companies respond to mortgage complaints from Texas.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 24,475 | 88.7% |
| Closed with non-monetary relief | 1,131 | 4.1% |
| Closed with monetary relief | 913 | 3.3% |
| Closed without relief | 499 | 1.8% |
| Closed | 280 | 1% |
| In progress | 131 | 0.5% |
| Untimely response | 79 | 0.3% |
| Closed with relief | 76 | 0.3% |
Frequently Asked Questions
-
How many Mortgage complaints have been filed in Texas?
27,584 complaints about mortgage have been filed from Texas.
-
Which company gets the most mortgage complaints in Texas?
Wells Fargo & Company leads with 2,781 mortgage complaints in Texas.
-
What is the most common issue with mortgage in Texas?
The most frequently reported issue is Trouble during payment process with 8,213 complaints.
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The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.