Uprova Credit, LLC Consumer Complaints
Uprova Credit, LLC has received 280 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 280 total complaints on file with the CFPB.
- Most complaints are about Payday loan, title loan, personal loan, or advance loan (229).
- Timely response rate: 99.6%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Uprova Credit, LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 229 | 81.8% |
| Payday loan, title loan, or personal loan | 36 | 12.9% |
| Debt collection | 6 | 2.1% |
| Credit reporting or other personal consumer reports | 4 | 1.4% |
| Checking or savings account | 2 | 0.7% |
| Credit card | 1 | 0.4% |
| Credit reporting, credit repair services, or other personal consumer reports | 1 | 0.4% |
| Debt or credit management | 1 | 0.4% |
Most Common Issues
These are the specific issues consumers most frequently report about Uprova Credit, LLC.
Company Response Breakdown
When consumers file complaints, Uprova Credit, LLC responds in one of several ways. The breakdown below shows how Uprova Credit, LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 280 | 100% |
Complaints by State
Top states where consumers have filed complaints against Uprova Credit, LLC.
| State | Complaints |
|---|---|
| California | 56 |
| Illinois | 31 |
| Georgia | 25 |
| Washington | 25 |
| Florida | 22 |
| Texas | 17 |
| Massachusetts | 15 |
| New Jersey | 13 |
| Indiana | 10 |
| Colorado | 6 |
| Arizona | 5 |
| Ohio | 5 |
| Oklahoma | 5 |
| Michigan | 4 |
| Tennessee | 4 |
| Alabama | 3 |
| Louisiana | 3 |
| Nevada | 3 |
| Oregon | 3 |
| Rhode Island | 3 |
Your Rights
What to do if you have a complaint against Uprova Credit, LLC
- Contact Uprova Credit, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Uprova Credit, LLC have?
Uprova Credit, LLC has 280 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Uprova Credit, LLC?
The most common issue reported is Charged fees or interest you didn't expect with 149 complaints.
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How do I file a complaint against Uprova Credit, LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Uprova Credit, LLC respond to complaints on time?
Uprova Credit, LLC has a 99.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.