Mortgage Complaints in Alabama
Alabama consumers have filed 4,204 complaints about mortgage with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 4,204 mortgage complaints from Alabama.
- Wells Fargo & Company has the most complaints (441).
- Most common issue: Trouble during payment process.
4,204 Total mortgage complaints
30 Companies involved
17 Distinct issues
Top Companies for Mortgage in Alabama
| Company | Complaints | % of Total |
|---|---|---|
| Wells Fargo & Company | 441 | 10.5% |
| Bank of America, National Association | 316 | 7.5% |
| Ocwen Financial Corporation | 257 | 6.1% |
| Ditech Financial LLC | 256 | 6.1% |
| JPMorgan Chase & Co. | 166 | 3.9% |
| Shellpoint Partners, LLC | 159 | 3.8% |
| Mr. Cooper Group Inc. | 155 | 3.7% |
| Nationstar Mortgage LLC | 130 | 3.1% |
| Carrington Mortgage Services, LLC | 116 | 2.8% |
| Freedom Mortgage Company | 116 | 2.8% |
| Citibank, N.A. | 95 | 2.3% |
| Rocket Mortgage, LLC | 91 | 2.2% |
| Regions Financial Corporation | 90 | 2.1% |
| PNC Bank N.A. | 88 | 2.1% |
| Pennymac Loan Services, LLC. | 80 | 1.9% |
| LoanCare, LLC | 73 | 1.7% |
| BBVA Financial Corporation | 61 | 1.5% |
| Select Portfolio Servicing, Inc. | 52 | 1.2% |
| RoundPoint Mortgage Servicing LLC | 50 | 1.2% |
| Specialized Loan Servicing Holdings LLC | 50 | 1.2% |
Common Issues
How Companies Respond
Breakdown of how companies respond to mortgage complaints from Alabama.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,777 | 89.8% |
| Closed with non-monetary relief | 171 | 4.1% |
| Closed with monetary relief | 105 | 2.5% |
| Closed without relief | 69 | 1.6% |
| Closed | 49 | 1.2% |
| In progress | 15 | 0.4% |
| Closed with relief | 9 | 0.2% |
| Untimely response | 9 | 0.2% |
Frequently Asked Questions
-
How many Mortgage complaints have been filed in Alabama?
4,204 complaints about mortgage have been filed from Alabama.
-
Which company gets the most mortgage complaints in Alabama?
Wells Fargo & Company leads with 441 mortgage complaints in Alabama.
-
What is the most common issue with mortgage in Alabama?
The most frequently reported issue is Trouble during payment process with 1,243 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.