Key Takeaways

  • 215 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (195).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 11.6% of resolved complaints.
215 Total complaints
100.0% Timely response rate
11.6% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Alliance Collection Agencies, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 195 90.7%
Credit reporting, credit repair services, or other personal consumer reports 13 6.0%
Credit reporting or other personal consumer reports 4 1.9%
Checking or savings account 1 0.5%
Credit reporting 1 0.5%
Debt or credit management 1 0.5%

Most Common Issues

These are the specific issues consumers most frequently report about Alliance Collection Agencies, Inc..

Attempts to collect debt not owed 63
Written notification about debt 45
Communication tactics 29
False statements or representation 18
Disclosure verification of debt 17
Cont'd attempts collect debt not owed 14
Incorrect information on your report 9
Took or threatened to take negative or legal action 7
Improper use of your report 4
Problem with a credit reporting company's investigation into an existing problem 3

Company Response Breakdown

When consumers file complaints, Alliance Collection Agencies, Inc. responds in one of several ways. The breakdown below shows how Alliance Collection Agencies, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 212 98.6%
Closed with non-monetary relief 2 0.9%
Closed with monetary relief 1 0.5%

Complaints by State

Top states where consumers have filed complaints against Alliance Collection Agencies, Inc..

Your Rights

What to do if you have a complaint against Alliance Collection Agencies, Inc.

  1. Contact Alliance Collection Agencies, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Alliance Collection Agencies, Inc. have?

    Alliance Collection Agencies, Inc. has 215 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Alliance Collection Agencies, Inc.?

    The most common issue reported is Attempts to collect debt not owed with 63 complaints.

  • How do I file a complaint against Alliance Collection Agencies, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Alliance Collection Agencies, Inc. respond to complaints on time?

    Alliance Collection Agencies, Inc. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.