Key Takeaways

  • 205 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, or personal loan (62).
  • Timely response rate: 91.7%.
  • Consumer disputed rate: 26.1% of resolved complaints.
205 Total complaints
91.7% Timely response rate
26.1% Consumer disputed rate
Payday loan, title loan, or personal loan Most common product

Complaints by Product

The following table shows how complaints against AmeriCash Holding LLC break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, or personal loan 62 30.2%
Debt collection 60 29.3%
Payday loan, title loan, personal loan, or advance loan 33 16.1%
Payday loan 20 9.8%
Consumer Loan 14 6.8%
Credit reporting or other personal consumer reports 13 6.3%
Credit reporting, credit repair services, or other personal consumer reports 3 1.5%

Most Common Issues

These are the specific issues consumers most frequently report about AmeriCash Holding LLC.

Charged fees or interest you didn't expect 25
Struggling to pay your loan 21
Attempts to collect debt not owed 20
Charged fees or interest I didn't expect 15
Communication tactics 15
Took or threatened to take negative or legal action 13
Incorrect information on your report 10
Problem with the payoff process at the end of the loan 9
Problems when you are unable to pay 8
Improper use of your report 7

Company Response Breakdown

When consumers file complaints, AmeriCash Holding LLC responds in one of several ways. The breakdown below shows how AmeriCash Holding LLC has resolved complaints.

Response Count Percentage
Closed with explanation 178 86.8%
Closed 13 6.3%
Untimely response 9 4.4%
Closed with non-monetary relief 5 2.4%

Complaints by State

Top states where consumers have filed complaints against AmeriCash Holding LLC.

Your Rights

What to do if you have a complaint against AmeriCash Holding LLC

  1. Contact AmeriCash Holding LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does AmeriCash Holding LLC have?

    AmeriCash Holding LLC has 205 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about AmeriCash Holding LLC?

    The most common issue reported is Charged fees or interest you didn't expect with 25 complaints.

  • How do I file a complaint against AmeriCash Holding LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does AmeriCash Holding LLC respond to complaints on time?

    AmeriCash Holding LLC has a 91.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.