Key Takeaways

  • 217 total complaints on file with the CFPB.
  • Most complaints are about Student loan (172).
  • Timely response rate: 9.2%.
  • Consumer disputed rate: 0.0% of resolved complaints.
217 Total complaints
9.2% Timely response rate
0.0% Consumer disputed rate
Student loan Most common product

Complaints by Product

The following table shows how complaints against Ameritech Financial break down by financial product category.

Product Complaints % of Total
Student loan 172 79.3%
Money transfer, virtual currency, or money service 24 11.1%
Debt collection 20 9.2%
Credit reporting, credit repair services, or other personal consumer reports 1 0.5%

Most Common Issues

These are the specific issues consumers most frequently report about Ameritech Financial.

Dealing with your lender or servicer 138
Struggling to repay your loan 29
False statements or representation 17
Fraud or scam 17
Getting a loan 5
Confusing or misleading advertising or marketing 4
Confusing or missing disclosures 3
Written notification about debt 2
Attempts to collect debt not owed 1
Problem with customer service 1

Company Response Breakdown

When consumers file complaints, Ameritech Financial responds in one of several ways. The breakdown below shows how Ameritech Financial has resolved complaints.

Response Count Percentage
Untimely response 140 64.5%
Closed with explanation 67 30.9%
Closed with monetary relief 10 4.6%

Complaints by State

Top states where consumers have filed complaints against Ameritech Financial.

Your Rights

What to do if you have a complaint against Ameritech Financial

  1. Contact Ameritech Financial directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Ameritech Financial have?

    Ameritech Financial has 217 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Ameritech Financial?

    The most common issue reported is Dealing with your lender or servicer with 138 complaints.

  • How do I file a complaint against Ameritech Financial?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Ameritech Financial respond to complaints on time?

    Ameritech Financial has a 9.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.