Key Takeaways

  • 183 total complaints on file with the CFPB.
  • Most complaints are about Vehicle loan or lease (74).
  • Timely response rate: 97.3%.
  • Consumer disputed rate: 28.6% of resolved complaints.
183 Total complaints
97.3% Timely response rate
28.6% Consumer disputed rate
Vehicle loan or lease Most common product

Complaints by Product

The following table shows how complaints against Avid Acceptance, LLC break down by financial product category.

Product Complaints % of Total
Vehicle loan or lease 74 40.4%
Debt collection 38 20.8%
Credit reporting or other personal consumer reports 35 19.1%
Credit reporting, credit repair services, or other personal consumer reports 30 16.4%
Consumer Loan 6 3.3%

Most Common Issues

These are the specific issues consumers most frequently report about Avid Acceptance, LLC.

Incorrect information on your report 36
Managing the loan or lease 25
Struggling to pay your loan 24
Improper use of your report 21
Problem with a credit reporting company's investigation into an existing problem 10
Communication tactics 9
Attempts to collect debt not owed 8
Problem with a company's investigation into an existing problem 8
Repossession 8
Took or threatened to take negative or legal action 8

Company Response Breakdown

When consumers file complaints, Avid Acceptance, LLC responds in one of several ways. The breakdown below shows how Avid Acceptance, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 183 100%

Complaints by State

Top states where consumers have filed complaints against Avid Acceptance, LLC.

Your Rights

What to do if you have a complaint against Avid Acceptance, LLC

  1. Contact Avid Acceptance, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Avid Acceptance, LLC have?

    Avid Acceptance, LLC has 183 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Avid Acceptance, LLC?

    The most common issue reported is Incorrect information on your report with 36 complaints.

  • How do I file a complaint against Avid Acceptance, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Avid Acceptance, LLC respond to complaints on time?

    Avid Acceptance, LLC has a 97.3% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.