Key Takeaways

  • 261 total complaints on file with the CFPB.
  • Most complaints are about Credit reporting or other personal consumer reports (125).
  • Timely response rate: 99.6%.
  • Consumer disputed rate: 0.0% of resolved complaints.
261 Total complaints
99.6% Timely response rate
0.0% Consumer disputed rate
Credit reporting or other personal consumer reports Most common product

Complaints by Product

The following table shows how complaints against CashRepublic Holdings, Inc. break down by financial product category.

Product Complaints % of Total
Credit reporting or other personal consumer reports 125 47.9%
Payday loan, title loan, personal loan, or advance loan 74 28.4%
Debt collection 58 22.2%
Money transfer, virtual currency, or money service 2 0.8%
Checking or savings account 1 0.4%
Credit reporting, credit repair services, or other personal consumer reports 1 0.4%

Most Common Issues

These are the specific issues consumers most frequently report about CashRepublic Holdings, Inc..

Incorrect information on your report 72
Improper use of your report 38
Charged fees or interest you didn't expect 35
Problem with a company's investigation into an existing problem 22
Took or threatened to take negative or legal action 18
Attempts to collect debt not owed 13
False statements or representation 11
Written notification about debt 9
Problem when making payments 6
Struggling to pay your loan 6

Company Response Breakdown

When consumers file complaints, CashRepublic Holdings, Inc. responds in one of several ways. The breakdown below shows how CashRepublic Holdings, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 260 99.6%
Closed with monetary relief 1 0.4%

Complaints by State

Top states where consumers have filed complaints against CashRepublic Holdings, Inc..

Your Rights

What to do if you have a complaint against CashRepublic Holdings, Inc.

  1. Contact CashRepublic Holdings, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does CashRepublic Holdings, Inc. have?

    CashRepublic Holdings, Inc. has 261 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about CashRepublic Holdings, Inc.?

    The most common issue reported is Incorrect information on your report with 72 complaints.

  • How do I file a complaint against CashRepublic Holdings, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does CashRepublic Holdings, Inc. respond to complaints on time?

    CashRepublic Holdings, Inc. has a 99.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.