CCF Intermediate Holdings LLC Consumer Complaints
CCF Intermediate Holdings LLC has received 2,379 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 2,379 total complaints on file with the CFPB.
- Most complaints are about Payday loan, title loan, personal loan, or advance loan (961).
- Timely response rate: 99.9%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against CCF Intermediate Holdings LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 961 | 40.4% |
| Debt collection | 695 | 29.2% |
| Credit reporting or other personal consumer reports | 309 | 13.0% |
| Payday loan, title loan, or personal loan | 160 | 6.7% |
| Credit reporting, credit repair services, or other personal consumer reports | 135 | 5.7% |
| Vehicle loan or lease | 64 | 2.7% |
| Money transfer, virtual currency, or money service | 30 | 1.3% |
| Checking or savings account | 13 | 0.5% |
| Prepaid card | 5 | 0.2% |
| Credit card or prepaid card | 3 | 0.1% |
| Credit card | 2 | 0.1% |
| Debt or credit management | 2 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about CCF Intermediate Holdings LLC.
Company Response Breakdown
When consumers file complaints, CCF Intermediate Holdings LLC responds in one of several ways. The breakdown below shows how CCF Intermediate Holdings LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 2,378 | 100% |
| In progress | 1 | 0% |
Complaints by State
Top states where consumers have filed complaints against CCF Intermediate Holdings LLC.
| State | Complaints |
|---|---|
| Texas | 648 |
| California | 280 |
| Tennessee | 143 |
| Georgia | 142 |
| Alabama | 109 |
| Arizona | 86 |
| Florida | 82 |
| Missouri | 76 |
| South Carolina | 65 |
| Mississippi | 64 |
| Ohio | 58 |
| Nevada | 51 |
| Wisconsin | 51 |
| Virginia | 47 |
| Louisiana | 46 |
| Kansas | 37 |
| Colorado | 28 |
| Illinois | 28 |
| Delaware | 26 |
| Kentucky | 25 |
Your Rights
What to do if you have a complaint against CCF Intermediate Holdings LLC
- Contact CCF Intermediate Holdings LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does CCF Intermediate Holdings LLC have?
CCF Intermediate Holdings LLC has 2,379 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about CCF Intermediate Holdings LLC?
The most common issue reported is Charged fees or interest you didn't expect with 289 complaints.
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How do I file a complaint against CCF Intermediate Holdings LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does CCF Intermediate Holdings LLC respond to complaints on time?
CCF Intermediate Holdings LLC has a 99.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.