Key Takeaways

  • 721 total complaints on file with the CFPB.
  • Most complaints are about Mortgage (653).
  • Timely response rate: 96.8%.
  • Consumer disputed rate: 18.8% of resolved complaints.
721 Total complaints
96.8% Timely response rate
18.8% Consumer disputed rate
Mortgage Most common product

Complaints by Product

The following table shows how complaints against CMG Financial Services, Inc. break down by financial product category.

Product Complaints % of Total
Mortgage 653 90.6%
Credit reporting or other personal consumer reports 40 5.5%
Credit reporting, credit repair services, or other personal consumer reports 16 2.2%
Debt collection 9 1.2%
Money transfer, virtual currency, or money service 2 0.3%
Checking or savings account 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about CMG Financial Services, Inc..

Trouble during payment process 383
Struggling to pay mortgage 93
Applying for a mortgage or refinancing an existing mortgage 62
Closing on a mortgage 43
Incorrect information on your report 40
Loan servicing, payments, escrow account 21
Improper use of your report 17
Problem with a company's investigation into an existing problem 17
Loan modification,collection,foreclosure 8
Settlement process and costs 8

Company Response Breakdown

When consumers file complaints, CMG Financial Services, Inc. responds in one of several ways. The breakdown below shows how CMG Financial Services, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 704 97.6%
Closed with monetary relief 9 1.2%
Closed with non-monetary relief 4 0.6%
In progress 3 0.4%
Closed 1 0.1%

Complaints by State

Top states where consumers have filed complaints against CMG Financial Services, Inc..

Your Rights

What to do if you have a complaint against CMG Financial Services, Inc.

  1. Contact CMG Financial Services, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does CMG Financial Services, Inc. have?

    CMG Financial Services, Inc. has 721 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about CMG Financial Services, Inc.?

    The most common issue reported is Trouble during payment process with 383 complaints.

  • How do I file a complaint against CMG Financial Services, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does CMG Financial Services, Inc. respond to complaints on time?

    CMG Financial Services, Inc. has a 96.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.