Key Takeaways

  • 252 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, personal loan, or advance loan (108).
  • Timely response rate: 97.2%.
  • Consumer disputed rate: 0.0% of resolved complaints.
252 Total complaints
97.2% Timely response rate
0.0% Consumer disputed rate
Payday loan, title loan, personal loan, or advance loan Most common product

Complaints by Product

The following table shows how complaints against CreditNinja Lending, LLC break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, personal loan, or advance loan 108 42.9%
Debt collection 58 23.0%
Payday loan, title loan, or personal loan 39 15.5%
Credit reporting or other personal consumer reports 34 13.5%
Credit reporting, credit repair services, or other personal consumer reports 7 2.8%
Credit card 2 0.8%
Money transfer, virtual currency, or money service 2 0.8%
Checking or savings account 1 0.4%
Debt or credit management 1 0.4%

Most Common Issues

These are the specific issues consumers most frequently report about CreditNinja Lending, LLC.

Charged fees or interest you didn't expect 67
Attempts to collect debt not owed 31
Incorrect information on your report 22
Improper use of your report 21
Struggling to pay your loan 17
Getting the loan 12
Received a loan you didn't apply for 9
Problem with the payoff process at the end of the loan 8
Took or threatened to take negative or legal action 8
Threatened to contact someone or share information improperly 7

Company Response Breakdown

When consumers file complaints, CreditNinja Lending, LLC responds in one of several ways. The breakdown below shows how CreditNinja Lending, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 233 92.5%
Closed with non-monetary relief 10 4%
Closed with monetary relief 8 3.2%
In progress 1 0.4%

Complaints by State

Top states where consumers have filed complaints against CreditNinja Lending, LLC.

Your Rights

What to do if you have a complaint against CreditNinja Lending, LLC

  1. Contact CreditNinja Lending, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does CreditNinja Lending, LLC have?

    CreditNinja Lending, LLC has 252 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about CreditNinja Lending, LLC?

    The most common issue reported is Charged fees or interest you didn't expect with 67 complaints.

  • How do I file a complaint against CreditNinja Lending, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does CreditNinja Lending, LLC respond to complaints on time?

    CreditNinja Lending, LLC has a 97.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.