Key Takeaways

  • 357 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (255).
  • Timely response rate: 68.6%.
  • Consumer disputed rate: 16.2% of resolved complaints.
357 Total complaints
68.6% Timely response rate
16.2% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Financial Data Systems break down by financial product category.

Product Complaints % of Total
Debt collection 255 71.4%
Credit reporting, credit repair services, or other personal consumer reports 98 27.5%
Credit reporting 3 0.8%
Credit card or prepaid card 1 0.3%

Most Common Issues

These are the specific issues consumers most frequently report about Financial Data Systems.

Attempts to collect debt not owed 97
Written notification about debt 91
Incorrect information on your report 72
Problem with a credit reporting company's investigation into an existing problem 16
Cont'd attempts collect debt not owed 15
Communication tactics 14
Took or threatened to take negative or legal action 11
False statements or representation 10
Disclosure verification of debt 9
Improper use of your report 9

Company Response Breakdown

When consumers file complaints, Financial Data Systems responds in one of several ways. The breakdown below shows how Financial Data Systems has resolved complaints.

Response Count Percentage
Closed with explanation 352 98.6%
Closed with non-monetary relief 5 1.4%

Complaints by State

Top states where consumers have filed complaints against Financial Data Systems.

Your Rights

What to do if you have a complaint against Financial Data Systems

  1. Contact Financial Data Systems directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Financial Data Systems have?

    Financial Data Systems has 357 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Financial Data Systems?

    The most common issue reported is Attempts to collect debt not owed with 97 complaints.

  • How do I file a complaint against Financial Data Systems?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Financial Data Systems respond to complaints on time?

    Financial Data Systems has a 68.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.