Harpeth Financial Services, LLC Consumer Complaints
Harpeth Financial Services, LLC has received 683 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 683 total complaints on file with the CFPB.
- Most complaints are about Payday loan, title loan, or personal loan (231).
- Timely response rate: 98.1%.
- Consumer disputed rate: 14.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Harpeth Financial Services, LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Payday loan, title loan, or personal loan | 231 | 33.8% |
| Payday loan, title loan, personal loan, or advance loan | 183 | 26.8% |
| Debt collection | 158 | 23.1% |
| Credit reporting or other personal consumer reports | 45 | 6.6% |
| Payday loan | 32 | 4.7% |
| Consumer Loan | 16 | 2.3% |
| Credit reporting, credit repair services, or other personal consumer reports | 5 | 0.7% |
| Credit card | 3 | 0.4% |
| Debt or credit management | 3 | 0.4% |
| Money transfer, virtual currency, or money service | 3 | 0.4% |
| Checking or savings account | 2 | 0.3% |
| Other financial service | 1 | 0.1% |
| Prepaid card | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Harpeth Financial Services, LLC.
Company Response Breakdown
When consumers file complaints, Harpeth Financial Services, LLC responds in one of several ways. The breakdown below shows how Harpeth Financial Services, LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 651 | 95.3% |
| Closed with monetary relief | 20 | 2.9% |
| Closed with non-monetary relief | 5 | 0.7% |
| Closed | 4 | 0.6% |
| In progress | 3 | 0.4% |
Complaints by State
Top states where consumers have filed complaints against Harpeth Financial Services, LLC.
| State | Complaints |
|---|---|
| Tennessee | 284 |
| Virginia | 56 |
| Florida | 55 |
| Texas | 35 |
| Missouri | 31 |
| Georgia | 22 |
| South Carolina | 20 |
| Wisconsin | 20 |
| Kansas | 19 |
| Ohio | 19 |
| Michigan | 15 |
| Alabama | 11 |
| Arizona | 11 |
| California | 10 |
| Delaware | 9 |
| Idaho | 8 |
| Kentucky | 8 |
| Louisiana | 5 |
| Oklahoma | 5 |
| Utah | 5 |
Your Rights
What to do if you have a complaint against Harpeth Financial Services, LLC
- Contact Harpeth Financial Services, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
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How many complaints does Harpeth Financial Services, LLC have?
Harpeth Financial Services, LLC has 683 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Harpeth Financial Services, LLC?
The most common issue reported is Charged fees or interest you didn't expect with 158 complaints.
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How do I file a complaint against Harpeth Financial Services, LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Harpeth Financial Services, LLC respond to complaints on time?
Harpeth Financial Services, LLC has a 98.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.