Key Takeaways

  • 223 total complaints on file with the CFPB.
  • Most complaints are about Student loan (147).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 15.6% of resolved complaints.
223 Total complaints
100.0% Timely response rate
15.6% Consumer disputed rate
Student loan Most common product

Complaints by Product

The following table shows how complaints against Iowa Student Loan Liquidity Corporation break down by financial product category.

Product Complaints % of Total
Student loan 147 65.9%
Credit reporting or other personal consumer reports 28 12.6%
Debt collection 27 12.1%
Credit reporting, credit repair services, or other personal consumer reports 20 9.0%
Payday loan, title loan, or personal loan 1 0.4%

Most Common Issues

These are the specific issues consumers most frequently report about Iowa Student Loan Liquidity Corporation.

Dealing with your lender or servicer 51
Dealing with my lender or servicer 31
Incorrect information on your report 31
Struggling to repay your loan 22
Can't repay my loan 12
Repaying your loan 11
Attempts to collect debt not owed 9
Improper use of your report 9
Problem with a company's investigation into an existing problem 8
Problem with a credit reporting company's investigation into an existing problem 8

Company Response Breakdown

When consumers file complaints, Iowa Student Loan Liquidity Corporation responds in one of several ways. The breakdown below shows how Iowa Student Loan Liquidity Corporation has resolved complaints.

Response Count Percentage
Closed with explanation 220 98.7%
Closed with non-monetary relief 3 1.3%

Complaints by State

Top states where consumers have filed complaints against Iowa Student Loan Liquidity Corporation.

Your Rights

What to do if you have a complaint against Iowa Student Loan Liquidity Corporation

  1. Contact Iowa Student Loan Liquidity Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Iowa Student Loan Liquidity Corporation have?

    Iowa Student Loan Liquidity Corporation has 223 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Iowa Student Loan Liquidity Corporation?

    The most common issue reported is Dealing with your lender or servicer with 51 complaints.

  • How do I file a complaint against Iowa Student Loan Liquidity Corporation?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Iowa Student Loan Liquidity Corporation respond to complaints on time?

    Iowa Student Loan Liquidity Corporation has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.