Student loan Complaints in Louisiana
Louisiana consumers have filed 1,394 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 1,394 student loan complaints from Louisiana.
- Navient Solutions, LLC. has the most complaints (418).
- Most common issue: Dealing with your lender or servicer.
1,394 Total student loan complaints
30 Companies involved
15 Distinct issues
Top Companies for Student loan in Louisiana
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 418 | 30.0% |
| Mohela | 216 | 15.5% |
| Nelnet, Inc. | 183 | 13.1% |
| Aes/pheaa | 138 | 9.9% |
| Maximus Federal Services, Inc. | 97 | 7.0% |
| EdFinancial Services | 65 | 4.7% |
| Slm Corporation | 45 | 3.2% |
| Servicer under contract with Federal Student Aid | 30 | 2.2% |
| Transworld Systems Inc. | 22 | 1.6% |
| Wells Fargo & Company | 12 | 0.9% |
| First Associates Loan Servicing LLC | 10 | 0.7% |
| Central Research Inc | 9 | 0.6% |
| ACS Education Services | 8 | 0.6% |
| Climb Credit Inc. | 7 | 0.5% |
| Discover Bank | 7 | 0.5% |
| Great Lakes | 7 | 0.5% |
| Ecmc Group, Inc. | 6 | 0.4% |
| Citibank, N.A. | 5 | 0.4% |
| JPMorgan Chase & Co. | 5 | 0.4% |
| Ascendium Education Group | 4 | 0.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Louisiana.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,212 | 86.9% |
| Untimely response | 74 | 5.3% |
| Closed with non-monetary relief | 71 | 5.1% |
| In progress | 15 | 1.1% |
| Closed with monetary relief | 14 | 1% |
| Closed | 5 | 0.4% |
| Closed without relief | 3 | 0.2% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Louisiana?
1,394 complaints about student loan have been filed from Louisiana.
-
Which company gets the most student loan complaints in Louisiana?
Navient Solutions, LLC. leads with 418 student loan complaints in Louisiana.
-
What is the most common issue with student loan in Louisiana?
The most frequently reported issue is Dealing with your lender or servicer with 592 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.