Key Takeaways

  • 74 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (47).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 7.1% of resolved complaints.
74 Total complaints
100.0% Timely response rate
7.1% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Partners Financial Services Inc break down by financial product category.

Product Complaints % of Total
Debt collection 47 63.5%
Credit reporting, credit repair services, or other personal consumer reports 13 17.6%
Credit reporting or other personal consumer reports 9 12.2%
Student loan 4 5.4%
Credit reporting 1 1.4%

Most Common Issues

These are the specific issues consumers most frequently report about Partners Financial Services Inc.

Attempts to collect debt not owed 13
False statements or representation 9
Incorrect information on your report 9
Written notification about debt 9
Improper use of your report 6
Problem with a credit reporting company's investigation into an existing problem 5
Cont'd attempts collect debt not owed 4
Disclosure verification of debt 4
Problem with a company's investigation into an existing problem 4
Took or threatened to take negative or legal action 3

Company Response Breakdown

When consumers file complaints, Partners Financial Services Inc responds in one of several ways. The breakdown below shows how Partners Financial Services Inc has resolved complaints.

Response Count Percentage
Closed with explanation 60 81.1%
Closed with non-monetary relief 14 18.9%

Complaints by State

Top states where consumers have filed complaints against Partners Financial Services Inc.

Your Rights

What to do if you have a complaint against Partners Financial Services Inc

  1. Contact Partners Financial Services Inc directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Partners Financial Services Inc have?

    Partners Financial Services Inc has 74 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Partners Financial Services Inc?

    The most common issue reported is Attempts to collect debt not owed with 13 complaints.

  • How do I file a complaint against Partners Financial Services Inc?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Partners Financial Services Inc respond to complaints on time?

    Partners Financial Services Inc has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.