Key Takeaways

  • 432 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (358).
  • Timely response rate: 94.0%.
  • Consumer disputed rate: 33.1% of resolved complaints.
432 Total complaints
94.0% Timely response rate
33.1% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Patenaude & Felix A Professional Corporation break down by financial product category.

Product Complaints % of Total
Debt collection 358 82.9%
Student loan 56 13.0%
Credit card 6 1.4%
Credit reporting or other personal consumer reports 6 1.4%
Credit reporting, credit repair services, or other personal consumer reports 2 0.5%
Bank account or service 1 0.2%
Consumer Loan 1 0.2%
Credit card or prepaid card 1 0.2%
Debt or credit management 1 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about Patenaude & Felix A Professional Corporation.

Took or threatened to take negative or legal action 74
Attempts to collect debt not owed 68
False statements or representation 64
Written notification about debt 44
Communication tactics 34
Dealing with your lender or servicer 30
Cont'd attempts collect debt not owed 22
Taking/threatening an illegal action 22
Disclosure verification of debt 18
Dealing with my lender or servicer 12

Company Response Breakdown

When consumers file complaints, Patenaude & Felix A Professional Corporation responds in one of several ways. The breakdown below shows how Patenaude & Felix A Professional Corporation has resolved complaints.

Response Count Percentage
Closed with explanation 427 98.8%
In progress 2 0.5%
Closed 1 0.2%
Closed with monetary relief 1 0.2%
Closed with non-monetary relief 1 0.2%

Complaints by State

Top states where consumers have filed complaints against Patenaude & Felix A Professional Corporation.

Your Rights

What to do if you have a complaint against Patenaude & Felix A Professional Corporation

  1. Contact Patenaude & Felix A Professional Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Patenaude & Felix A Professional Corporation have?

    Patenaude & Felix A Professional Corporation has 432 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Patenaude & Felix A Professional Corporation?

    The most common issue reported is Took or threatened to take negative or legal action with 74 complaints.

  • How do I file a complaint against Patenaude & Felix A Professional Corporation?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Patenaude & Felix A Professional Corporation respond to complaints on time?

    Patenaude & Felix A Professional Corporation has a 94.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.