Key Takeaways

  • 534 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (446).
  • Timely response rate: 79.6%.
  • Consumer disputed rate: 14.0% of resolved complaints.
534 Total complaints
79.6% Timely response rate
14.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against PlusFour, Inc break down by financial product category.

Product Complaints % of Total
Debt collection 446 83.5%
Credit reporting, credit repair services, or other personal consumer reports 46 8.6%
Credit reporting or other personal consumer reports 35 6.6%
Debt or credit management 4 0.7%
Consumer Loan 2 0.4%
Credit card 1 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about PlusFour, Inc.

Attempts to collect debt not owed 188
Written notification about debt 102
False statements or representation 53
Took or threatened to take negative or legal action 41
Incorrect information on your report 37
Cont'd attempts collect debt not owed 29
Problem with a credit reporting company's investigation into an existing problem 20
Improper use of your report 17
Disclosure verification of debt 16
Communication tactics 10

Company Response Breakdown

When consumers file complaints, PlusFour, Inc responds in one of several ways. The breakdown below shows how PlusFour, Inc has resolved complaints.

Response Count Percentage
Closed with explanation 450 84.3%
Closed 43 8.1%
Untimely response 40 7.5%
Closed with monetary relief 1 0.2%

Complaints by State

Top states where consumers have filed complaints against PlusFour, Inc.

Your Rights

What to do if you have a complaint against PlusFour, Inc

  1. Contact PlusFour, Inc directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does PlusFour, Inc have?

    PlusFour, Inc has 534 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about PlusFour, Inc?

    The most common issue reported is Attempts to collect debt not owed with 188 complaints.

  • How do I file a complaint against PlusFour, Inc?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does PlusFour, Inc respond to complaints on time?

    PlusFour, Inc has a 79.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.