Key Takeaways

  • 1,549 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (598).
  • Timely response rate: 98.9%.
  • Consumer disputed rate: 12.3% of resolved complaints.
1,549 Total complaints
98.9% Timely response rate
12.3% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Regional Management Corporation break down by financial product category.

Product Complaints % of Total
Debt collection 598 38.6%
Credit reporting or other personal consumer reports 328 21.2%
Payday loan, title loan, or personal loan 176 11.4%
Credit reporting, credit repair services, or other personal consumer reports 166 10.7%
Payday loan, title loan, personal loan, or advance loan 166 10.7%
Consumer Loan 68 4.4%
Vehicle loan or lease 15 1.0%
Credit card 8 0.5%
Payday loan 6 0.4%
Checking or savings account 5 0.3%
Debt or credit management 4 0.3%
Bank account or service 3 0.2%
Credit card or prepaid card 2 0.1%
Money transfer, virtual currency, or money service 2 0.1%
Credit reporting 1 0.1%
Mortgage 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about Regional Management Corporation.

Incorrect information on your report 297
Attempts to collect debt not owed 197
Communication tactics 136
Improper use of your report 132
Took or threatened to take negative or legal action 98
Problem with a company's investigation into an existing problem 79
Struggling to pay your loan 78
Charged fees or interest you didn't expect 66
Problem when making payments 53
Written notification about debt 40

Company Response Breakdown

When consumers file complaints, Regional Management Corporation responds in one of several ways. The breakdown below shows how Regional Management Corporation has resolved complaints.

Response Count Percentage
Closed with explanation 1,474 95.2%
Closed with non-monetary relief 51 3.3%
Closed 19 1.2%
Closed with monetary relief 5 0.3%

Complaints by State

Top states where consumers have filed complaints against Regional Management Corporation.

Your Rights

What to do if you have a complaint against Regional Management Corporation

  1. Contact Regional Management Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Regional Management Corporation have?

    Regional Management Corporation has 1,549 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Regional Management Corporation?

    The most common issue reported is Incorrect information on your report with 297 complaints.

  • How do I file a complaint against Regional Management Corporation?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Regional Management Corporation respond to complaints on time?

    Regional Management Corporation has a 98.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.