Rhode Island Student Loan Authority Consumer Complaints
Rhode Island Student Loan Authority has received 44 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 44 total complaints on file with the CFPB.
- Most complaints are about Student loan (39).
- Timely response rate: 93.2%.
- Consumer disputed rate: 21.4% of resolved complaints.
Complaints by Product
The following table shows how complaints against Rhode Island Student Loan Authority break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Student loan | 39 | 88.6% |
| Debt collection | 3 | 6.8% |
| Credit reporting, credit repair services, or other personal consumer reports | 2 | 4.5% |
Most Common Issues
These are the specific issues consumers most frequently report about Rhode Island Student Loan Authority.
Company Response Breakdown
When consumers file complaints, Rhode Island Student Loan Authority responds in one of several ways. The breakdown below shows how Rhode Island Student Loan Authority has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 40 | 90.9% |
| Closed with non-monetary relief | 3 | 6.8% |
| Closed with monetary relief | 1 | 2.3% |
Complaints by State
Top states where consumers have filed complaints against Rhode Island Student Loan Authority.
| State | Complaints |
|---|---|
| Rhode Island | 9 |
| New York | 6 |
| Massachusetts | 4 |
| Pennsylvania | 4 |
| Connecticut | 2 |
| Florida | 2 |
| Georgia | 2 |
| North Carolina | 2 |
| New Jersey | 2 |
| Ohio | 2 |
| Colorado | 1 |
| District of Columbia | 1 |
| Iowa | 1 |
| Illinois | 1 |
| Maryland | 1 |
| Maine | 1 |
| Missouri | 1 |
| Virginia | 1 |
| Vermont | 1 |
Your Rights
What to do if you have a complaint against Rhode Island Student Loan Authority
- Contact Rhode Island Student Loan Authority directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Rhode Island Student Loan Authority have?
Rhode Island Student Loan Authority has 44 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Rhode Island Student Loan Authority?
The most common issue reported is Dealing with my lender or servicer with 12 complaints.
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How do I file a complaint against Rhode Island Student Loan Authority?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Rhode Island Student Loan Authority respond to complaints on time?
Rhode Island Student Loan Authority has a 93.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.