Security National Automotive Acceptance Consumer Complaints
Security National Automotive Acceptance has received 111 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 111 total complaints on file with the CFPB.
- Most complaints are about Consumer Loan (42).
- Timely response rate: 100.0%.
- Consumer disputed rate: 15.9% of resolved complaints.
Complaints by Product
The following table shows how complaints against Security National Automotive Acceptance break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Consumer Loan | 42 | 37.8% |
| Vehicle loan or lease | 36 | 32.4% |
| Debt collection | 17 | 15.3% |
| Credit reporting, credit repair services, or other personal consumer reports | 13 | 11.7% |
| Credit reporting | 1 | 0.9% |
| Money transfer, virtual currency, or money service | 1 | 0.9% |
| Payday loan, title loan, or personal loan | 1 | 0.9% |
Most Common Issues
These are the specific issues consumers most frequently report about Security National Automotive Acceptance.
Company Response Breakdown
When consumers file complaints, Security National Automotive Acceptance responds in one of several ways. The breakdown below shows how Security National Automotive Acceptance has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 94 | 84.7% |
| Closed with monetary relief | 10 | 9% |
| Closed with non-monetary relief | 6 | 5.4% |
| Closed | 1 | 0.9% |
Complaints by State
Top states where consumers have filed complaints against Security National Automotive Acceptance.
| State | Complaints |
|---|---|
| Texas | 15 |
| North Carolina | 10 |
| Florida | 8 |
| Georgia | 8 |
| Illinois | 7 |
| California | 5 |
| South Carolina | 5 |
| Virginia | 5 |
| Hawaii | 3 |
| Kentucky | 3 |
| Louisiana | 3 |
| Ohio | 3 |
| Washington | 3 |
| AE | 2 |
| Arizona | 2 |
| Colorado | 2 |
| Indiana | 2 |
| Maryland | 2 |
| Nevada | 2 |
| Oklahoma | 2 |
Your Rights
What to do if you have a complaint against Security National Automotive Acceptance
- Contact Security National Automotive Acceptance directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Security National Automotive Acceptance have?
Security National Automotive Acceptance has 111 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Security National Automotive Acceptance?
The most common issue reported is Managing the loan or lease with 24 complaints.
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How do I file a complaint against Security National Automotive Acceptance?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Security National Automotive Acceptance respond to complaints on time?
Security National Automotive Acceptance has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.